Position Summary
Under the direction of Cage & Count Manager, this position is responsible for distributing, verifying and reconciling floats, completing large cash transactions and overseeing Cashiers on a shift basis. Cage Supervisor contributes to a safe and welcoming work environment for all coworkers. Must respect and adhere to all policies and procedures, regulations and Internal Controls. Above all else, must embrace and be aligned with Casino New Brunswick’s culture and philosophy of providing outstanding entertainment experiences.
Key Accountabilities
Monitoring the Cage team; providing input for team members performance evaluation and objective
Responsible for completion and monitoring of audits relating to LCT, PGF, SOF, RM, Cheques, supporting documentations and other forms as required.
Preparing the Cage for opening and closing; distributing, verifying and reconciling Cashier floats
Verifying or completing large transactions
Documenting and reconciling cash and cash equivalents; providing reports
Participating in Cage corporate training; assisting in conducting site training
Monitoring and reporting all discrepancies and suspicious cash activities
Responding to, resolving or escalating cage issues
Communicating effectively with all appropriate operational departments
Building strong working relationships with our internal and external guests
Complying with licensing laws, health and safety and other statutory regulations
Performing other duties as assigned or directed
Education and Qualification Requirements
High School Diploma; Post Secondary education an asset
Minimum 2 years of experience in high volume cash handling
Supervisor experience is an asset
Slots or Table Game experience is an asset
Strong written and verbal communication skills
Bilingualism (Fr/Eng) is an asset
Must be at least 19 years of age or older
Ability to successfully obtain and maintain a Gaming Registration within applicable province (New Brunswick).
Work Environment Considerations
Regular back-office environment, fast paced with multiple priorities, deadlines and deliverables; requires extended period of standing, walking, bending and may lift up to 35 lbs.
The role requires a flexible schedule that adapts to business needs, and will have non-traditional work hours including holidays, evening, overnight or weekend shifts.
NOTE: This is a DUAL leadership role within the Cage Department. Responding to the business, the Dual Cage Supervisor will split their time between Supervisory and Regular Cage Cashier duties.