SalaryThe salary range for this position is CAD $54.16 - $77.86 / hour
Job SummaryReady to lead with purpose? Apply today and help us build a healthier future.
Fraser Health is looking for a full-time Leader, Evaluation and Monitoring to help shape the future of healthcare through data-driven insights.
In this role, you’ll lead a supportive team, work with great partners, and help shape how we measure and improve the quality of care in our programs. If you enjoy working with people, thinking strategically, and making a real impact—this could be the perfect fit for you!
If you're passionate about using data to make a difference, apply now and be part of something impactful!
Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Reporting to the Executive Director, Primary Health Care, Chronic Disease Management (PHC CDM), the Leader, Evaluation and Monitoring, is responsible for the leadership, strategy, development, and management of PHC CDMs evaluation and data monitoring program. The Leader manages a multi-disciplinary team of evaluators and analysts to plan, design, and implement evaluation and monitoring solutions to improve the quality, safety, and efficacy of PHC CDM programs and services. The Leader ensures the development and use of various qualitative and quantitative data and analytic techniques for program evaluation and monitoring purposes and identifies novel approaches to advance this work within the program. This role develops a vision for evaluation and monitoring within PHC CDM and working with internal and external partners in the implementation of that vision.
The Leader works collaboratively with staff of various organizational units including The Centre for Advanced Analytics, Data Science, and Innovation (CAADSI) and Digital Patient and Provider Experience (DPPE) and other internal and external partners in support of the mission, philosophies, and goals of Fraser Health (FH).
Responsibilities - Develops a multi-year strategic roadmap focussed on advancing evaluation and monitoring with the goal of being able to better measure and manage the performance of programs and services and determine if the intended program objectives are being met.
- Develops, implements and monitors a sustainable performance measurement tracking and reporting system with metrics and outcomes for evidence related services across PHC CDM and engages with clinical leadership and senior leadership teams to monitor relevant indicators, specifically referencing the four elements of the quadruple aim of health care. Ensures that leadership receives routine reports on the progress and performance of PHC CDM programs.
- Uses the information from program evaluation and monitoring activities to provide input into the strategic direction of specific PHC CDM programs and services.
- Engages the PHC CDM Leadership Team to identify programs/services with performance issues and uses data to support the development and evaluation of performance improvement initiatives in partnership with clinical program staff. Develops benchmarks for performance based on regional, provincial, and national standards.
- Works collaboratively as part of the CAADSI to implement projects addressing PHC CDM program priorities and to refine and optimize use of electronic medical record (EMR) data and secondary data sources.
- Provides direction and guidance for effective knowledge mobilization to promote and support action for policy and practice change involving decision makers from government, health authorities, non-governmental organizations, and the private sector. Shares program evaluation or monitoring information with other regional HAs or provincial partners, including appropriate provincial Ministries to describe activities.
- Oversees the evaluation and monitoring functions for the various service and program redesign initiatives related to PHC CDM. Manages assigned evaluation staff and works collaboratively with other programs such as the Department of Evaluation and Research Services.
- Oversees the development of evaluation plans by ensuring staff review evidence-based literature, identify partners, develop logic models, identify meaningful key performance indicators for structure, process, and outcomes, develop the research design and data collection methods, specify data collection instruments, and develop data analysis plans for both qualitative and quantitative data.
- Manages, coaches, and develops staff, including hiring, onboarding, performance management, absence and disciplinary issue resolution in collaboration with Human Resources. Disseminates new knowledge and evidence in ways that optimally impacts health service and system improvements adapted to the needs of those applying the knowledge and receiving the services, including small group services to larger presentations and collaborate learning events.
- As a member of the PHC CDM Quality Improvement Committee and Metrics Committee and PHC CDM Digital Advisory Committee, supports the development and evaluation of quality improvement and data monitoring initiatives by providing expert guidance related to program evaluation and monitoring principles and approaches.
- Participates in planning and implementing learning sessions within FH and other health authorities, as appropriate, by conducting education sessions on program specific evaluation resources.
- Participates on provincial and regional committees providing advice, findings and evaluation information, as appropriate. Recommends changes to programs, delivery of care and impacts on services and staff resources.
- Ensures evaluation program compliance with FH Privacy policies.
- Oversees the development and preparation of research proposals and associated grant applications; interacts with funding agencies; manages designated research budgets; and presents findings at conferences or in peer-reviewed publications.
- Develops and manages academic partnerships with local academic institutions.
- Manages the online community panel by providing strategic and operational direction and develops plans for growth and sustainment.
- Ensures the incorporation of novel methodologies in evaluation and monitoring including utilization focussed, developmental, and Indigenous evaluation methodologies.
- Develops knowledge translation strategies to train and support clinicians, leaders, patients/communities to assess and apply evidence and knowledge to support health service delivery quality, efficiency and improvement of health outcomes, experience and sustainability of the health system.
- Attends meetings on behalf of the Executive Director to consult and/or offer support, guidance and expertise to others undertaking evaluation processes.
QualificationsMasters degree, (PhD degree preferred) in a health related field, statistics, social science, economics, or health science including course work in evaluation design and qualitative and quantitative analysis, with a strong academic background in research methodology, plus seven (7) years recent, related experience working in a health care environment, including two (2) years leadership experience, or an equivalent combination of education, training, and experience.
COMPETENCIES:
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities
- Demonstrated ability to lead system initiatives, including project planning and management methodologies.
- Ability to develop and implement strategic plans related to advancing program evaluation and monitoring in PHC CDM.
- Ability to lead complex multi-disciplinary teams comprised of internal and external resources.
- Skilled in leading responsively in an environment of change and redefinition.
- Knowledge of the delivery of care in a public health care system, government processes and health authority structures and responsibilities.
- Knowledge of qualitative and quantitative evaluation and monitoring processes including Logic Models, Performance Monitoring frameworks, and data analyses.
- Ability to lead organizational change.
- Ability to incorporate innovative approaches to evaluation and monitoring into existing practices.
- Ability to prioritize and problem-solve effectively and efficiently.
- Advanced writing skills and ability to articulate evaluation findings to both informed and lay audiences.
- Knowledge of health care policies, procedures, regulations, and legislative environment.
- Ability to manage staff and budgets effectively.
- Ability to use quantitative and qualitative data analysis software.
About Fraser HealthFraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
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Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.
