About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A warm welcome framed by spacious, modern design awaits you in the heart of Toronto's historic Yorkville neighbourhood. Enjoy authentic French cuisine paired with one of our 350 wine labels at Café Boulud, and specialty craft cocktails at our spirited lobby lounge and bar. Enjoy the serenity of our Forbes Travel Guide Five-Star rated Spa, or step out and explore the vibrant character of Toronto's most glamorous shopping and restaurant district. Join our team! Are you ready to take the next big step in your hospitality career? Four Seasons Hotel Toronto is currently looking for a talented and dynamic Assistant Engineering Manager who shares our passion for excellence and who infuses enthusiasm into everything they do! About the role: The Engineering Department supports the hotel’s maintenance, operating and mechanical systems. The teams’ goal is to ensure that the hotel operates at maximum efficiency. The Assistant Engineering Manager assist in leading the Shift and duty Engineering (under the guidance of the Director of Engineering) to ensure that all hotel facilities and grounds are kept in the best possible condition. Fully participate in all the Health and Safety/Environmental programs in the hotel. What you will bring: Participate in and oversee general repairs and preventative maintenance of the guest bedrooms and front and back of house areas where the involvement of the Shift / Duty engineers are required. Also to undertake any duties required outside the hotel building, in the hotel grounds, as required, to ensure that all areas of the property are maintained to the required standard. Be fully familiar with Hotel Fire and Emergency Procedures Represent the Assistant Director of Engineering in his absence, in all aspects relating to the department and to attend various meetings as required. Interact as appropriate with all guests, contractors, suppliers and members of local authorities. Oversee the day-to-day running of the shift / Duty engineers within the department. Ensure monthly statutory Shift / Duty engineer checks are carried out in full. Continuously endeavor to improve personal knowledge of the job and stay up to date on industry trends. Ensure that the plant rooms and workshop are maintained in a clean, orderly and tidy manner. Ensure guest satisfaction by performing duties such as attending to their requests and inquiries courteously and efficiently and accepting changes or addition to work hours which are necessary for the maintenance of uninterrupted service to hotel guests and patrons. Maintain heating, ventilating and air conditioning equipment in optimal operating condition by performing routine maintenance and repair checks. Liaise with the contractors on site and check their work before signing their work docket. Work in a safe manner and maintain cleanliness and order in the hotel’s power plant areas. Keep adequate levels of supplies required for hotel maintenance and keep the stock of materials to an agreed level. Handle master keys in accordance with company standards, for the overall safety of the hotel. An active member of the emergency team of the hotel. Follow all applicable Safety and Regulation laws. Maintain high confidentiality. Ensure that all potential and real hazards are reported immediately and appropriately. Follow emergency procedures to provide for the security and safety of guests and employees. Ensure a safe hotel by applying hotel regulations and adhering to existing laws and regulations. Use appropriate safety clothing and equipment as supplied. Inform and update the Director of Engineering / Assistant Director of Engineering on problems and unusual matters. Always be up-to-date on: hotel facilities, special promotions, and laws relating to own field and areas of responsibility. Maintain a favourable working relationship with employees and colleagues to promote a co-operative and harmonious working climate. Keep a daily record of all the work done in the department and ensure any outstanding works are checked and completed. Ensure that the preventative maintenance is carried out according to plan. Interact with the Engineering Coordinator in relation to assigning jobs, ordering material and updating the PPM of the hotel. Keep adequate levels of supplies required for the hotel maintenance and notify the Director of Engineering of equipment and supply requirements. Prepare weekly/monthly maintenance schedules together with the Director of Engineering. Allocate jobs to the Shift / Duty engineers and follow up on any outstanding work. Organize the shift rotation accordingly and in agreement with the Director of Engineering/Assistant Director of Engineering. Perform other tasks or projects as assigned by hotel management. Preferred qualifications & skills: Excellent oral and written English communication skills Previous experience in a similar role and environment Experience in both electrical and mechanical disciplines Degree or diploma in engineering or related field is an asset What we offer: Paid time off, including vacation days, management holiday days, and sick days Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide Complimentary meal per shift in our employee dining room, OASIS Complimentary dry cleaning of business clothes Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training Robust extended flex benefit plan through Manulife, including medical, HCSA, dental, vision, life insurance, virtual health care, EAP, DPSP/RRSP/TFSAs Monthly Employee Recognition celebrations and Bi-Annual Employee Parties ... and more! We look forward to receiving your application! Successful candidates must possess legal work authorization in Canada. Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
