Your New Role and Team
Sanctuary AI, a world leader in building dexterity-driven Physical AI for general purpose robots, is looking to hire a skilled and motivated PLM/PDM administrator to join our Operations team. The PLM administrator is a crucial part of our team, supporting product development and manufacturing. Reporting to the Head of Quality, you’ll contribute to the overall quality and effectiveness of our growing organization.
As Sanctuary AI’s Sr. Global Supply Manager, you'll be a valued part of the team as you support the continued improvement in our Operations function, own the coordination of team project deliverables, and innovate best practices that drive continuous improvements in our product commercialization.
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Success Criteria
Configure, deploy, and maintain the company’s PLM system (Arena or equivalent).
Define and manage user roles, permissions, and workflows.
Create and maintain templates, numbering schemes, and change control processes (ECR/ECO, MCO, DCO).
Manage system integrations and data flow between PLM and design, ERP, and QMS tools (Onshape, Altium, Jira, JAMA, NetSuite).
Oversee data migration and validation from legacy systems.
Collaborate with Quality, Engineering, and Operations to align PLM processes with ISO 9001:2015 QMS requirements.
Develop and maintain controlled documentation for PLM workflows, configurations, and best practices.
Support Design Control, BOM management, and configuration management processes.
Partner with IT and Compliance teams to ensure data integrity, access control, and audit readiness.
Provide training and user support across engineering, manufacturing, and supply chain teams.
Monitor system performance, user adoption, and feedback to optimize usability.
Lead or participate in cross-functional digital transformation initiatives integrating PLM, ERP, and QMS systems.
Your Experience and Qualifications
3 - 5 years of experience in design engineering, manufacturing, quality assurance, supply chain or related disciplines working with revision-controlled engineering drawings, Bills of Material and software.
2 years of direct experience as a PLM administrator or documentation control specialist.
Demonstrated success implementing and managing Arena PLM or similar SaaS-based PLM platforms.
Working knowledge of ISO 9001:2015 principles and QMS integration.
Experience with Onshape, Altium, Jira, JAMA, and/or NetSuite system integrations.
Strong understanding of change management, configuration control, and BOM management.
Excellent communication and collaboration skills across engineering, quality, and IT teams.
Skills
Excellent verbal and written communication skills
Ability to collaborate and partner with key stakeholders within the Engineering, Product Development, Manufacturing and Quality organization.
World class organizational skills
Detailed knowledge of standard industry practices for change management, revision control, BOM structuring and new product release process.
Detail-oriented, process-minded, and documentation-driven.
Comfortable working in a multidisciplinary hardware/software environment.
Thrives in a fast-paced startup culture with shifting priorities.
Traits
Above all else, a consistently positive attitude and a willingness to do whatever it takes to create robust solutions to mission objectives
Successful candidates will be a proponent of personal responsibility for themselves and their teammates
Empathic listener who is solution-oriented in both work and working relationship
Consistent bias for action, effective communication, and building positive interpersonal relationships
Self-motivated and able to solve problems independently with a sense of urgency and teneacity
Mission-driven and passionate about bringing physical artificial intelligence to general purpose robots
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Working at Sanctuary AI
Sanctuary AI is an equal opportunity employer; employment with Sanctuary AI is governed based on skills, competence, and qualifications and will not be influenced in any way by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. In 2023, Sanctuary AI moved into a state-of-the-art office facility and has been recognized by LinkedIn as a Top Startup company.
Compensation and Benefits
Sanctuary offers a market-leading compensation package that includes competitive salaries, equity stakes, and a full suite of benefits for permanent employees, encompassing health coverage, paid time off, cutting-edge work facilities, and worksite flexibility by role. Our commitment to fairness ensures that our total compensation consistently surpasses market standards.
About Sanctuary AI
Founded in 2018, Sanctuary builds humanoid robots and a novel control system for them that integrates symbolic logic and reasoning with data-driven robot foundation models. We use our robots to collect vision, audio, touch, and proprioception data from the perspective of the robot while they perform real-world work tasks. We use that data to train multimodal robot foundation models. Because our systems are vertically integrated, we can design, deploy, and refine at scale. Our mission is to create the world's first human-like intelligence in general-purpose robots.
Recruiting and Employment Agency Notice:
Recruitment and hiring is conducted internally by Sanctuary AI. We are not seeking or soliciting any new agency partnerships or agreements at this time. Any employment agency or professional recruiter (“Agency”) that provides an unsolicited resume(s) or otherwise presents a prospective job candidate through the Sanctuary AI career site or directly to any Sanctuary AI employee, irrevocably grants to Sanctuary AI the unrestricted right to engage, hire, or contract with that candidate at Sanctuary AI's sole discretion without any compensation to the Agency. We appreciate your interest in working together, and should the need arise our Talent Acquisition team will contact any external firms directly.