The Clinical Intake Coordinator will work collaboratively with Community-based Specialized Geriatric Services which includes, Geriatric Medicine and Geriatric Psychiatry/Mental Health in addition to the Community Behavioural Supports Ontario (BSO) Teams.
The Clinical Intake Coordinator will:
Assess appropriateness of referral for service, including the redirection of referrals to appropriate alternate services;
Coordinate case conferences with relevant community services and resources in determination of most appropriate referral and assignment to SGS;
Work in collaboration with the team and service providers to ensure seamless access to services.
• Undergraduate degree in the field of health care is required;
• Member in good standing of a regulatory college;
• Additional experience, training, and/or education in the field of geriatrics/geriatric psychiatry is required;
• A minimum of three years of clinical experience working with older adults required;
• Strong clinical assessment and reasoning skills is required;
• Critical thinking skills and a creative problem-solving approach is required;
• Demonstrated knowledge of the HNHB LHIN system of care and services for seniors and ability to navigate health and social care systems is required;
• Exhibits an ability to provide an exceptional person centred service approach with the public;
• Proven advanced organizational skills and an ability to work with minimal supervision;
• Demonstrated ability to work in a highly collaborative team approach;
• An ability to advocate for the unique needs of individual seniors within a patient centered philosophy;
• Strong communication and conflict management skills;
• A working knowledge of PIECES framework is an asset;
• Working knowledge of computers (Microsoft Office, Meditech, Clinical Connect, CHRIS, etc.) data entry, computer trouble-shooting;
• Knowledge of the following would be an asset: Health Care Consent Act, Substitute Decision makers Act, Mental Health Act, Personal Health Information and Privacy Act.
