Overview
Are you looking to play a key role in commercial operations while supporting a dynamic team? Your place is with LOGISTEC as an Inside Sales Support, joining our team in Montréal.
What do you gain from being part of LOGISTEC?
Competitive compensation;
Generous benefits;
A pension plan contributed equally by the company;
Opportunities for career growth and development;
An employee assistance program;
A mentoring program to help you succeed;
Customized training to upgrade your skills.
Responsibilities
What your days look like as Inside Sales Support:
Identify customer needs and requirements, and provide them with technical solutions to complex logistical challenges by leveraging our accumulated knowledge of the network and capabilities;
Provide commercial support through price analysis, product pricing, price maintenance, and managing the quotation database;
Collaborate closely with Sales, Operations Management, and Pricing Management teams to identify pricing opportunities and develop pricing segmentation strategies;
Maintain and ensure accuracy of product pricing;
Support the business with timely and accurate pricing proposals;
Work closely with the commercial team to identify pricing opportunities, prepare customer quotations, track execution, and provide relevant metrics;
Act as a key point of contact for customers, responding to inquiries and enhancing their purchasing experience;
Identify and implement process improvements to streamline sales operations and increase responsiveness;
Maintain and update customer and pricing databases, ensuring accuracy and accessibility;
Generate reports on sales performance, customer feedback, and pricing trends to support data-driven decisions;
Collect and analyze customer feedback to identify areas for improvement and share insights with relevant teams;
Ensure accuracy in initial price entry with strong attention to detail;
Deliver efficient price quote turnaround with a sense of urgency;
Perform other duties as assigned.
Qualifications
To succeed as Inside Sales Support you must have:
3 to 5 years of experience in the maritime industry;
Strong attention to detail and sense of urgency;
Ability to work extended hours, weekends, or holidays as needed;
Ability to adapt quickly to changing priorities in a fast-paced environment;
Bilingualism (French and English) is essential for this position.
Working Environment:
Local travel may be required (less than 10% of the time);
Flexibility to work extended hours, weekends, or holidays as needed;
Ability to adapt quickly to changing priorities in a fast-paced environment.
Why LOGISTEC?
At LOGISTEC, we strive to be a global multi-purpose terminal operator and logistics service provider, driving solid results through safety, collaboration, and excellence. We pride ourselves on building and sharing our expertise to contribute to the success of our customers and communities. Our people are dedicated to finding solutions that support reliable supply chains and protect our environment and water resources.
Diversity helps us grow, while inclusion and accessibility move us forward. When everyone is included, without exception, we can achieve great things together. This is why we continue to strengthen our commitment to pay equity, inclusive hiring and development, and creating environments that are accessible to all.
