Job Description WHAT IS THE OPPORTUNITY? The Identity Access Management (IAM) Business Systems Analysis team, within Global Security (GS), is undertaking multiple complex enterprise and customer-related IAM initiatives, and we are seeking a Senior Manager to help in the delivery of these exciting and rewarding projects. As a Business Analysis lead, you will be responsible to coordinate, develop, lead and executing the Business Analysis project activities to ensure objectives are met, and work is completed accordingly. The BA analyzes Identity Access Management (IAM) requirements and business processes through current and future state analysis, requirements elicitation, and solutions identification, in collaboration with IAM IT and Strategy and with the various lines of businesses. WHAT WILL YOU DO? Understand the business context and be able to assess the impacts of the proposed change to people, processes, access management and security policies, and technology. Lead BA team members to perform a gap analysis between current and future states; assess and recommend the highest value-added solution options, Investigate and analyze business situations and identify options for business improvement. Continuously identify potential issues, conflicts, and risks. Analyze, mitigate and escalate where appropriate. Collaborate and contribute to cross-functional enterprise initiatives and manage the completion of assigned deliverables. Establish strong working relationships across business units and platforms to build influence and impact with key business partners. Collaborate with groups to define and achieve deliverables and ensure initiatives are effectively integrated into RBC procedures and processes. Contribute to ongoing administrative program activities as required. Assist in implementing portfolio objectives leveraging business analysis expertise. WHAT DO YOU NEED TO SUCCEED? Must have: Relevant college/university degree and/or post-graduate degree in Business Analysis or relevant work experience. Minimum 5-7 years of Business Analysis experience. Demonstrated ability in written and oral communication skills along with strong presentation skills. Ability to facilitate discussions with multiple stakeholders and influence key decision makers Experience as a team or project lead – ability to coach others and drive activities towards project deliverables and goals. Experience working on both Waterfall and Agile project methodology with good understanding of SDLC fundamentals. Nice-to-have: Working knowledge of IAM practices and technology (eg. Entra ID, Okta, CyberArk). Understanding of RBC LASS policies. Certifications: Certified Business Analysis Professional (CBAP) or Project Management Institute – Professional in Business Analysis (PMI – PBA) Certification or Masters Certificate in Business Analysis or Certified Information Systems Security Professional (CISSP) What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work #LI-POST #TECHPJ Job Skills Business Appraisals, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis, Resource Management, Team Management Additional Job Details Address: 16 YORK ST:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-10-29 Application Deadline: 2025-11-28 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
