Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: Accountabilities: Accountability #1 To assist each resident in their search for safe, and affordable housing The incumbent, exercising considerable initiative, carries out the duties of the position, with minimal direction and day to day supervision. Computer literate, demonstrating experience with Microsoft Office, internet and keyboarding. Experience with HIFIS an asset. Recognizable skill in effective time management and organization. Demonstrates effective interpersonal and communication skills and has ability to deal with internal/external contacts at all levels within and outside of the organization. Skills in understanding the use of authority in supervision and to intervene effectively in crisis situations. Accountability #2 Demonstrate empathy, concern and interest in providing quality care for client following the facility Mission statement of offering new hope and real help to those who need it most. To adhere to department boundaries and follow direction of supervisor Records intake processes and makes client case notes and observations in HIFIS. Contributes to case histories for all incoming clients/residents. Provides support and visits to families staying off site. Completes SPDAT Assessments for the By-name List. Meal preparation and some light housekeeping duties as required Life skills, appointments or referrals to client as necessary Accountability #3 Represents The Salvation Army in a professional, courteous manner, congruent with the organizations values and principles. Liaises with referral sources and other external agencies as needed (e.g. Ontario Works, police, ODSP) Adhere to standards that are consistent with the values and philosophy of The Salvation Army Support and engage with client activities and workshops Understanding of cultural differences. Commitment to team-work. Bilingualism an asset. Engagement with client in meaningful conversation to be able to assist and refer appropriately to our community partners for the client well being Performs other duties as assigned Managerial/Technical Responsibilities: Adhere to standards that are consistent with the values and philosophy of The Salvation Army. Participate fully and constructively in staff meetings and in-service training. Engage in formal evaluation sessions (PEAC) and supervision 3 and 6 months during the first year of employment and annually thereafter. Read and follow the Policy & Procedures Manual and Employee Handbook. Perform other duties as assigned Bilingualism an asset. Participate in PATH and By-name list including SPDAT Assessments for clients – track results into HIFIS4 Diplomas, Certifications or Requirements: The successful applicant will hold/have: Current Certification in First Aid/CPR Criminal Police Investigation Check (CPIC) Non-Violent crisis intervention training Food Handers Certification Vulnerable populations records check Minimum Prior Related Experience: 2 years social service worker diploma or equivalent 3-5 years in a related field Experience working wit a vulnerable population HIFIS knowledge an asset Physical Effort/Dexterity Required: The performance of the job requires occasional walking and stairs – also some light housekeeping. Required to lift up to 20lbs Concentration Required: The performance of the job requires monitoring the environment and attentive listening – multitasking. Responsibility for Financial Resources: The incumbent is involved in minor financial matters. Tracks Food log money The incumbent has very little input into the annual budget. Responsibility for Human Resources: The incumbent is responsible for his/her own time and effort only. She may demonstrate work methods to new employees, volunteers and/or students. Work Environment: Dealing with disgruntled clients Verbal abuse Offensive odors Cleaning human waste and dirt (communicable diseases) Handing garbage Many stairs Exposure to Hazards: Exposure to infections diseases Exposure to bodily fluids Exposure to angry clients (Non-violent crisis intervention) Exposure to drug paraphernalia Precautionary Measures: The incumbent must take the following precautionary measures (in addition to health and safety rules): Immunization for Hepatitis B – or sign waiver Universal Precautions Use glove Wear mask Eye protection Compensation: The target hiring range for this position is $21.70 to $21.70 with a maximum of $21.70. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.
