Who We Are For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Job Description: Position Purpose summary: The purpose of the expectation task list is to identify and clarify what management expects from the incumbent.The following expectations and tasks will be part of the annual performance appraisals; your merit increase will be based on the level of performance in each of the following areas. Expectations may change year to year and both parties should use the annual performance appraisal to determine realistic and equitable goals and outcomes for the upcoming performance year. RESPONSIBILITIES AND ACTIVITIES: Contact those experiencing homelessness and develop trusting relationships Assess needs of clients on caseload and connect them with the appropriate service, including shelter, housing, addictions, mental health, etc. Record and maintain statistical information regarding the Outreach Program within parameters set by The Salvation Army and funders Network with community agencies to aid in outreach potential Ensure proper maintenance of outreach vehicle Facilitate commencement of client action plan and monitor daily Perform all necessary clerical duties for client documentation, including Service Forms, computer entries, and logbook entries Enforce agency rules and expectations consistently Attend all authorized seminars, staff meetings and training sessions as requested Perform other work-related duties as assigned ORGANIZATIONAL RESPONSIBILITIES: Adhere to standards that are consistent with the values & philosophy of The Salvation Army and the Gateway Participate fully and constructively in staff meetings and in-service Training Engage in formal Evaluations Sessions with Supervisor at 3 months during first year of employment and annually thereafter Read and follow the Policy & Procedures Manual and the Employees Handbook. Every employee must read (and sign that they have read) a copy of Hostel Standards & Guidelines and understand that they will be required to adhere to all guidelines in their dealings with Clients as well as with Staff and Administration Become familiar with the provisions of the position description & operations manual which will be provided for each job position As required and is applicable, make suggestions that will improve efficiency, working conditions or procedures to management Represent the organization in a professional manner The above responsibilities are to be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct. CRITICAL RELATIONSHIP MANAGEMENT: Reports to the Outreach Supervisor WORKING CONDITIONS: Wednesday to Sunday 40 hours per week Outreach activities completed while hiking parks, transportation corridors and ravine lands in all weather conditions Some administrative duties onsite at 107 Jarvis St. Education, Qualifications and Certifications: High School Graduate with some further education in social sciences field or equivalent experience Certification in CPR/First Aid Certification in Crisis Intervention Valid driver’s license Experience and Skilled Knowledge Requirements: Knowledge and understanding of homelessness, addictions and mental health Basic computer and clerical skills Fluent in written and spoken English Ability to function as a team member Possess excellent problem-solving skills Compensation: The target hiring range for this position is $20.25 to $25.31 with a maximum of $30.37. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.
