Position Overview
The Coordinator, Legal Learning is responsible for providing administrative support to the department and business services teams for internal programs and learning initiatives. This role also supports a range of processes to help successfully coordinate lawyer, law clerk/paralegal as well as allied professional development firmwide
Key Accountabilities
Legal Training & Education
Review and assess materials for CPD accreditation and draft CPD accreditation communications for internal and client programs, track registration and attendance, and maintain database of programs and materials.
Manage and maintain CLE inbox and calendar.
Act as point of contact for questions regarding CLE requirements and status.
Manage and upload internal content, including CPD materials and accreditation information to Torysnet. File program feedback, materials, and attendance forms in the appropriate workspaces.
Create and provide guidance on CPD claiming, including status report inquiries, and assist lawyers with CPD as required.
Update and maintain the LMS CPD tracking system and issue status reports for New York, Quebec, and Ontario lawyers.
Create and issue Quebec and New York CPD certificates for internal and external participants, as required.
Register lawyers for external educational events, as required.
Create, update, and maintain lawyer profiles (e.g. PLI, LMS). Send welcome emails and troubleshoot any technical issues users face.
Liaise with internal and external presenters for materials and presentation/session details. Coordinate dryruns, as required.
Coordinate attendance-verification procedures for all legal learning sessions.
Update program trackers and schedules regularly
Work closely with the Manager, Legal Learning, to plan and coordinate program schedules for all CLE sessions and monthly practice group meetings.
Liaise with Marketing and Business Development team for smooth execution of sessions.
With guidance from the Manager, Legal Learning, lead the year-end reporting requirements for the Law Society of Ontario and the New York Bar.
Conduct research for Director, Learning & Organizational Development (“L&OD Director”) regarding curriculum design, as required.
Administrative Support
Support the L&OD Director with legal learning, and associate development programs and initiatives. Assist with logistics, including booking boardrooms, scheduling and maintaining calendar invites and program registrations, tracking attendance, copying, distributing and filing materials, updating CLE status reports, collecting survey feedback, and booking travel arrangements.
Provide timely and accurate word processing support, including document creation, revision and formatting, converting PDFs to Word documents, creating and editing Excel charts and PowerPoint presentations, preparing correspondence, proofreading documents and making necessary changes.
Other
Track and assist with budget development and regularly monitor department and project budgets.
Schedule training for firm-wide projects.
Assist with development of project planning and organization documentation.
Support and relieve the L&OD Director, Manager, Legal Learning of administrative detail.
Attributes & Experience
Post-secondary degree or diploma in office administration, or equivalent experience to successfully complete the essential requirements of the role.
3+ years of related experience, preferably within a law firm or professional services firm.
Strong client service orientation combined with the ability to manage multiple client needs at the same time.
Excellent communication skills (verbal and written) with the ability to interact with individuals at all levels within the organization.
Strong interpersonal skills with the ability to work well both independently and collaboratively within a team environment.
Excellent attention to detail.
Strong organizational and time management skills to effectively prioritize and meet deadlines with minimal supervision.
Sound judgment, including the ability to work with tact, poise and discretion.
Strong initiative and willingness to take ownership of tasks with minimal oversight.
Additional information
This position is part of our hybrid work model with 4 days in the office per week. As part of our onboarding, new hires are required to be in the office more often for the first few months of employment to ensure they receive the requisite cross training.
