RAPP TORONTO IS LOOKING FOR A SENIOR PROJECT MANAGER TO JOIN OUR AWARD-WINNING
PROGRAM MANAGEMENT TEAM.
WHO WE ARE:
We are RAPP – world leaders in activating growth with precision and empathy at
scale.
As a global, next-generation precision marketing agency we leverage data,
creativity, technology, and empathy to foster client growth. We champion
individuality in the marketing solutions we create, and in our workplace. We
fight for solutions that adapt to the individual’s needs, beliefs, behaviors,
and aspirations.
We foster an inclusive workplace that emphasizes personal well-being.
HOW WE DO IT:
At RAPP, our fearless superconnectors help to create value from personal brand
experiences by focusing on three key areas: connected data, connected content
and connected decisioning.
Our data analysts identify who that person is, our strategists understand what
they want, and our award-winning technologists and creatives know how to deliver
it – ensuring we’re able to activate authentic customer connections for our
clients.
Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+
creatives, technologists, strategists, and data and marketing scientists across
15+ global markets.
YOUR ROLE:
As a Senior Project Manager, you are the director of the client projects –
you’re the one who knows how to make things happen. You’re the master of the
execution and process from project initiation to delivery. You are passionate
about the space from crm, dm and digital. You’re creative, solutions-oriented,
organized, collaborative and have exceptional people skills.
YOUR RESPONSIBILITIES:
- Keeps projects moving forward smoothly, develops project plans for new work,
ensures that creative can be produced within specified timeframes,
efficiently manages + communicates milestones throughout the project
lifecycle, proactively mitigates risks and comfortable adapting to changes
from inception to delivery of projects.
- Manages account/project-related meetings including weekly account status
meetings, internal reviews, etc. Issues and or ensure issuance of timely
contract reports.
- Tracks budget for projects, ensures deliverables can be produced within
specified budgets, proactively identifies any risks and escalates needs to
business / agency leads to be addressed.
- Aligns the project team to the work to ensure resources are available and
present at appropriate times throughout the project lifecycle.
- Aligns the project team to the work to ensure resources are available and
present at appropriate times throughout the project lifecycle.
- Responsible for maintaining the required level of quality through every step
of the delivery process.
- Manages simultaneous projects within budgetary and schedule constraints.
- Collaborates with disciplines across the agency to deliver the highest
quality of work
- If assigned, capable of mentoring junior team members of the best practices
of the agency and project management.
- Builds respectful, strong working relationships with internal team(s) from
Business Leadership to execution resources on a project, as well as external
partners and vendors.
- Builds respectful, strong working relationships when applicable with
client(s). Ensure understanding and adherence to agency process.
- Optimizes production workflows and processes with a goal of constant
improvement.
- Proficient with programs such as the Office 360 suite: Visio, Excel, PPT and
MS Project, and Teams.
- Experience with project management/workflow tools a plus (specifically
WorkFront, JIRA)
- Leads efficient meetings and conference calls. Ensures timely conference
notes and action steps taken.
- Is a champion of the agency process and quality work. Ensures adherence by
all parties.
- Is versed in mainstream process methodologies including waterfall and agile.
REQUIRED SKILLS:
- Bachelor’s Degree or equivalent experience required.
- 5+ years of experience in CRM and 360 campaign management, i.e. digital,
direct mail, video, radio, etc. at an advertising agency at a media, direct
marketing or interactive advertising agency.
- Experience in managing cross-discipline teams including strategy, creative
and technology.
- Experience in multiplatform content extensions and original content
production.
- Working knowledge & understanding of web technologies, including HTML, DHTML,
etc.
- Working knowledge of email deployment, and campaign management systems such
as Salesforce Marketing Cloud.
- Working knowledge of print production/ execution process a plus.
- Experience in the automotive industry is a plus.
- Possess an established track record of successful accomplishment with clients
/ teams.
- Proficient with Microsoft Office products, including MS Project and Teams
- Experience with WorkFront, JIRA or related PM systems a plus.
- Have strong organizational skills and be detailed-oriented / stickler for
details.
- Have strong written and communication skills.
Our Hybrid Work Model:
RAPP's current hybrid model is designed to enable in-person connections and
collaboration that is core to our culture, while also supporting flexibility for
all employees. As such, we have the option to work from home two days per week,
if we'd like.
NOTE: This job description is not intended to be all-inclusive. Employee may
perform other related duties as negotiated to meet the ongoing needs of the
organization.