ARC Document Solutions (www.e-arc.com) is a global leader in digital printing
and technology services, dedicated to helping businesses promote their brand and
streamline access to critical information. With a network of over 140 service
centers across the USA, Canada, UK, UAE, India, and China, we serve more than
60,000 customers, including some of the world's most renowned brands. Our team
of approximately 1,400 employees is committed to delivering top-class customer
service across diverse industries such as retail, sports, entertainment,
fitness, construction, education, healthcare, and technology.
Our new print center in Etobicoke is looking to hire a full-time Print Project
Coordinator with 2-5 years of experience in the print industry.
RESPONSIBILITIES
Handle inbound/outbound phone calls and emails with new and existing
clients, providing quotes, order confirmations, and proactive issue resolutions.
Coordinate the end-to-end scheduling, production and installation of
projects, while making sure budgets, quality, and deadlines are met.
Generate cost estimates and work orders.
Schedule and lead client proof approvals, virtual press checks, and on-site
quality inspections; address feedback immediately and secure sign-off.
Coordinate internal cross-functional teams (design, pre-press, production,
finishing) and external vendors (to ensure seamless workflow).
Process change orders while minimizing the impact on schedule and budget.
Identify production risks, bottlenecks, or client concerns early; escalate
with solutions and keep clients informed to preserve trust.
Archive final files, samples, and project documentation for future
reference and re-orders.
Perform other tasks, duties, or functions as directed.
EDUCATION AND EXPERIENCE
Hands-on knowledge in a similar small format and/or wide format color
graphics or project coordinator/estimator and communications role.
Excellent oral and written communication skills.
Disciplined project organization and planning skills with strong attention
to detail.
Self-motivated with the ability to work independently, resourcefully with
minimal oversight.
Able to work within a professional office environment and display
reliability and
punctuality while completing all assigned tasks on time.
