Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Finning Canada is seeking an experienced and dynamic Customer Activation Manager to lead the charge in activating our brand through high-impact customer engagements. In this role, you’ll be at the forefront of planning, executing, and evaluating external customer-facing events including trade shows, sales activations, and customer tours that leave a lasting impression and drive business results. The successful candidate will be responsible for delivering outstanding event experiences that enhance our brand, generate leads, and support strategic business objectives. This role requires a passion for customer engagement, exceptional project management skills, and a customer-centric mindset. Job Description: Position Overview Strategize, plan, and execute a variety of high impact customer events including conferences, trade shows, networking functions, and sales activations. Work closely with cross-functional teams to set event objectives, budgets, timelines, and deliverables. Develop and manage event marketing campaigns, digital promotions, and targeted communications to drive attendance and engagement. Oversee vendor relationships, venue selection, logistics, and on-site event management. Ensure all events consistently reflect our brand values and deliver memorable customer experiences. Measure event impact through post-event analytics, customer feedback, and ROI assessment. Maintain a calendar of upcoming events and track progress against milestones. Stay up to date on event industry trends and best practices to bring innovative ideas to our programs. Qualifications Minimum 5 years of experience managing customer-facing events in marketing environments. Strong organizational and project management skills; able to juggle multiple priorities and deadlines. Strong stakeholder communication skills Exceptional communication, negotiation, and interpersonal skills. Proficiency with event management software and digital marketing tools. Creative thinker with a focus on customer experience. Willingness to travel and work flexible hours as required by event schedules. At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. About Us Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada. OUR DIVISIONS Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.
