Do you value integrity and innovation? How about passion and caring? Great! Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day. In-scope Full time, Permanent Work hours: Full time, Monday – Friday Location: Regina Head Office. This role is eligible for hybrid – this means you’ll have the flexibility of working from home and in the office (in Regina), on a scheduled rotation once training requirements have been met. Until then, the successful incumbent will be expected to work on-site, full-time. Division: Corporate Insurance Pay Range: $74,207.00 - $93,648.00 Closes: November 13, 2025 GENERAL ACCOUNTABILITY The Claims Technical Analyst is responsible for working collaboratively with the Corporate Claims Specialist to gather data and identify patterns and trends to support the continuous improvement of the claims experience. Responsible for monitoring claims standards and procedures to ensure consistency and alignment with established framework and KPIs. KEY ACCOUNTABILITIES Note: This section is not intended to be an exhaustive list of duties and responsibilities – other duties and responsibilities may be assigned. Claims Product and Process Analysis Creates reports and dashboards to support the implementation of industry best practices in claims management and the continuous improvement of claims standards, procedures, and guidelines. Analyzes report data to identify new patterns or trends. Compiles and analyzes new and existing competitor and industry information. Monitors and identifies regulatory changes in each region and prepares summary of the changes, dates, etc. Claims Product Performance Management, Monitoring & Reporting Continuously monitors and analyzes claims data (procedures, stakeholder feedback, claims transactions and performance) to assist in evaluating the outcomes of current standards and procedures for effectiveness, quality, and compliance. Monitors and reviews current claims reports and collaborates with reporting and analytics to improve reporting and analytical tools. Monitors and reviews claim handling to ensure best practices and governance are being followed. Collaborates with Corporate Claims Training in the review, development, and coordination of training requirements to ensure alignment with standards and procedures. Works with stakeholders to review and update handbooks and/or manuals. Collaboration and Relationship Management Develops and maintains positive relationships with internal and external stakeholders Assists the Corporate Claims Specialist in Obtaining and providing reporting and analysis on claims performance, in accordance with defined procedures and guidelines, to identify improvement needs that are more closely aligned to customer needs. High Performance Team & Culture Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role. Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities. Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others. Actively applies knowledge to support transformation and strategic initiatives of the corporation, while participating and advocating change and applying a growth mindset. TECHNICAL KNOWLEDGE & SKILLS Advanced analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy. Knowledge of statistical analysis techniques and the ability to practically apply the theories including the ability to analyze data to determine trends. Ability to understand business imperatives and drivers, find relevant data correlations, and recommend changes that help drive the business. Proficient skills in using Microsoft Office 365. Knowledge of how business procedures and internal controls interact to support corporate operations. Knowledge of the principles and practices of insurance, coverages of applicable insurance products and related provincial/federal legislation and regulations for the applicable line (Property, or Injury or Auto). EDUCATION & CERTIFICATIONS A four-year degree from an accredited post-secondary education institution in a relevant field of study such as Business or mathematics & Applied Sciences, or defined equivalency. EXPERIENCE 3 – 5 years’ experience in a business analytical role (e.g., performing analysis of business problems/data to identify solutions/trends) WORKING CONDITIONS Physical Effort and Environment: Majority of time spent in a typical work environment with light physical effort which may include light lifting, etc. Sensory Attention: Moderate periods of concentration on a variety of sensory inputs requiring close attention several times daily. Mental Stress: Some exposure to factors that would produce mental stress. Pay Range:$74,207.00 - $93,648.00 Posting Close Date: November 13, 2025 As you prepare to submit your application, and cover letter if applicable, please highlight the achievements that demonstrate why you're a great candidate for this role. SGI has offered affordable insurance products and great service to our customers since 1945. SGI has 2 distinct operations — the Saskatchewan Auto Fund and SGI CANADA. The Auto Fund is Saskatchewan’s compulsory auto insurance program, operating the driver licensing and vehicle registration system. SGI CANADA is the property and casualty insurance division which offers products in Saskatchewan, British Columbia, Alberta, Manitoba and Ontario through a network independent insurance brokerages. SGI and SGI CANADA are Crown corporations, owned by the Government of Saskatchewan. Our culture is one of personal accountability, where all of us are empowered to be leaders. We encourage a growth mindset that sees change as an opportunity to learn, innovate and continuously improve. We value respectful collaboration and open communication where your voice is welcome and appreciated. Each of us has a role in SGI and SGI CANADA’s success and we acknowledge everyone’s contributions. We care about each other. We treat one another with kindness and celebrate each person’s uniqueness so we can all be our authentic selves at work. That’s because diversity, equity and inclusion are foundational to our culture and who we are. Different backgrounds and perspectives make for a vibrant and creative community where innovation flourishes. We offer more than a paycheque (although we do provide competitive pay!). Everyone at SGI and SGI CANADA enjoys great benefits, perks and options to balance work and everything else life sends their way. We also believe in you and your future career aspirations. Regardless of where you start, SGI and SGI CANADA will invest in you by supporting education, accreditation and professional development. If you have been referred for a job in our career section, please ensure you are using the referral link to submit your application. The link will trigger automatically to the email address provided by the referrer. If you have not received the link in your inbox, verify your spam/junk folder or reach out to the Employee who is referring you for the job opportunity to obtain the link. Failure to use the referral link will result in your application not being registered as a referral.
