Why MEC?
If you’re looking for an opportunity to work with one of Canada’s most iconic outdoor retailers, we’ve got your dream job.
MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new adventures and as a Ski Technician, you’ll be there to help make it all happen.
Members (what we call customers) visit us for gear and advice on hiking, camping, climbing, cycling, watersports, snowsports and travel. You’ll chat with people who are planning everything from dream trips to weekend getaways, and first-timers to outdoor experts.
You’ll also have some pretty incredible coworkers who might just become future activity buddies; we asked staff what their favourite thing was about working for MEC, and the overwhelming answer was “the people.”
The Role
You install, adjust, maintain and repair Bindings, Ski's and Boards within MEC's productivity, quality and safety guidelines. Mentor and train frontline staff about Ski and Board repair processes and procedures. You do all repairs with MEC sustainability principles in mind.
You help members get great gear, with the industry-leading advice they need to feel inspired about their activity. You work behind the scenes and on the frontline to organize inventory and get members the products they need.
You talk with members about our products. You have in-depth knowledge and love sharing personal recommendations. You have an affinity for helping people of all skill levels find the right product.
Responsibilities and Duties
- Provides member service according to SERVE standard, in shop/sales floor as required.
- Keeps the working space organized, safe, clean, and efficient.
- Maintain and Repair Ski's and Boards (Alpine Touring, Splitboard, Resort and Nordic) - Edge, Base, and Top Sheet via Hand, Power Tools and machines i.e. Wintersteiger.
- Mount, Adjust, Maintain, Repair and Replace Alpine Touring Bindings, Resort Bindings, Splitboard Bindings to industry standards.
- Ensure Ski boot and binding ISO compatibility and indemnifications.
- Mount, Adjust, Maintain Nordic Ski's and bindings according to industry norms e.g. NNN
- Waxing Ski's and Boards via Machines, Power and Hand tools.
- Phantom Permanent Waxless Base Treatment Application and Maintenance.
- Installs and maintains Ski and Board related accessories such as leashes, Brakes, spacers, and pads.
- Provides support in diagnoses of issues relating to the function of Ski's, Boards and Bindings and suggest solutions to problems members are having.
- Ensures the final inspection and quality assurance of new and repaired Ski's and Boards meets or exceeds MEC standards.
- Fulfills necessary documentation and performs other administrative duties according to MEC standards.
- Excellent written communication skills for booking in Ski's and Boards for mechanical work.
- Sourcing parts as per MEC standards for work orders.
- Inventory management and data entry.
- Tracks hours worked within each function of bike shop.
- Maintain MEC specified productivity standards.
- Adheres to all loss prevention policies and procedures.
- Other duties as assigned based on business needs.
What do we offer?
- Competitive hourly rate and clear pay increase program.
- Discounts on gear for pretty much every outdoor activity out there – including bikes, and much more.
- Extended health and dental plans for you and your eligible immediate family members (for applicable employment Statuses).
- Paid time off each year to enjoy an outdoor activity of your choice.
- Opportunities to join outdoor excursions with other MEC staffers.
- Equipment Demonstration Program (EDP) – gear rental program.
- Support for that big, expedition style adventure that you have been dreaming of.
- Access to confidential mental health support, and other work/life support services at no cost to you.
- Training and product knowledge.
- Growth opportunities.
Qualifications
- Minimum 1 year of work experience as a Ski Technician in a Ski shop.
- Availability as per MEC availability guideline based on status.
- Demonstrate Fluency in parts terminology, service techniques and parts compatibility.
- Current or Past Seasons Binding Mount Certifications (e.g. Rossignol, Marker, Salomon, ATK)
- Proficient computer skills utilizing D365 systems.
Physical Requirements
- Must be able to sit, stand, walk, lift, carry, reach, push, and pull for extended periods of time.
- Ability to lift up to 50 pounds.
- Ability to climb ladders.
- Fine motor skills and dexterity.
