The Director of Product will lead NorthStar Utilities’ product management function, driving clarity, alignment, and measurable impact across our product portfolio. This role bridges strategy and execution—ensuring our teams are building the right products, in the right order, for the right reasons. Key Responsibilities Leadership & Alignment: Manage the product management group and establish clear ownership, accountability, and alignment with organizational strategy. Strategic Execution: Translate executive vision into actionable product goals, track and report progress toward milestones, and ensure visibility across stakeholders. Product Direction: Research and champion new product opportunities—both strategic and tactical—based on market trends, customer feedback, and technology shifts. Customer Engagement: Build strong relationships with key customers and partners to deeply understand their needs and ensure our roadmap delivers real value. Measurement & Reporting: Implement processes and metrics to assess progress, performance, and product health across teams. Cross-Functional Collaboration: Work closely with R&D, Sales, Support, and Professional Services to align priorities and ensure consistent delivery. Qualifications 10+ years of experience in product management or product leadership roles (preferably in enterprise software or utilities sector). Strong strategic planning and execution skills. Proven ability to lead high-performing teams through organizational change and growth. Excellent communication skills with both technical and non-technical audiences. Experience with customer engagement, competitive analysis, and go-to-market strategy. Data-driven mindset with experience defining and tracking KPIs for product success. Success in this Role Means Product teams are accountable, aligned, and outcome-focused. Executive priorities are clearly translated into product deliverables. Customers see NorthStar as a responsive, innovative partner. The organization has visibility into progress and impact of product initiatives. Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)-613-226-5511 or at HarrisTalentAcquisition@harriscomputer.com This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
