Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.
Job Description
Primary duties:
Deploy, migrate, and integrate customer systems with Azure
Create and maintain custom scripts and automations to increase system efficiency and lower the human intervention time on any tasks
Perform ongoing performance tuning, upgrades, and resource optimization as directed/requested
Provide remote support for Syntax Azure Managed Services clients via all channels (Help Desk, phone, email), adhering to SLA guidelines and providing thorough and timely communication
Interact with Technical and Application Consultants and customer staff to support, scale, and maintain customer cloud-hosted infrastructure, according to best practices and customer requirements
Assist with root cause and failure analysis to resolve systems problems
Qualifications
2+ years' experience in an Azure role
A solid mix of 5+ years of Windows/Linux system administration, storage, and network experience, along with creativity and superb communication abilities, to provide consultative support to clients.
Able to prioritize various client deadlines, work on multiple tasks throughout the work week, and coordinate with other team members to serve customers effectively.
Self-driven and able to work independently with minimal direction, as well as in collaboration with team members, and provide direction/guidance to junior staff.
Experience with the following technologies/skills are required:
English language fluency
Azure experience
Knowledge of servers, networks, storage, client-server systems, and firewalls
Advanced working knowledge of Windows and/or Linux operating systems – system architecture and design, as well as experience with supporting and troubleshooting stability and performance issues
Solid understanding of and deep experience with virtualization technologies (e.g., VMware/Hyper-V)
Knowledgeable in core network services including DHCP, DNS, IP routing, VLANs, layer 2/3 routing, and load balancing
Knowledge and experience configurating routers and switches
Knowledge and experience configurating point-to-point VPN and/or DMVPN
Experience with storage configuration and management
Experience reading, writing, or modifying PowerShell and Bash scripts
Experience reading, writing, or modifying Terraform Json files
Experience reading, writing, or modifying Python code
Experience using git
Information & system security including cloud access controls and monitoring
Server Optimization and Hardening, Vulnerability Research and Remediation
In addition to the specific skills listed above, experience with any of the following items would be a plus:
Automation experience (Puppet, Chef, Salt, or Ansible)
Working knowledge of software-defined lifecycles, product packaging, and deployments
SQL or Oracle database administration (Backup, Restore, Tuning, Monitoring, Management)
ITIL/PCI/SOX/SOC I/SOC II compliance experience/training
Oracle JD Edwards, EBS, or SAP experience
Must possess the following Azure certifications:
At least 2 from: Azure Fundamentals, Azure Administrator Associate, Azure Developer Associate
Why Syntax?
Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.
Competitive, above-average compensation
Global tourist: With us, you can also work from abroad from time to time
Flexible working time models, home office
Attractive benefits, e.g. company pension scheme or various health offers
A modern environment in which the "you" is part of it
Open feedback culture, flat hierarchies and a motivated team
Individual career planning with continuous training and coaching on the job
You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!
Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.
