ADP is hiring an Application Support Engineer.
- Are you empathetic to client needs and inspired by transformation and
impacting the lives of millions of people every day?
- Are you looking to join a dynamic, inclusive team environment with a culture
of collaboration and belonging?
Well, this may be the role for you. Ready to design what's next?
In this role, you will work within a scrum team to bring the designs and ideas
to life for new or improved web applications. This work will support a mix of
internal and external clients. You will work with clients, product managers,
architects, software engineers, and more to plan, design, develop, test, and
implement impactful solutions that support companies with one to millions of
employees.
You will start your day on a scrum call to prioritize and track work. Within the
team you work on, you will choose user stories to work within a sprint cycle.
You will spend most of your day developing and testing your code. Every three
weeks, you will be involved in the release activities.
To thrive in this development career, you'll need to be an expert in Java (Java
8 preferred) and have a firm grasp on Spring Boot, Javascript, Angular and/or
React. You'll need to be familiar with open source tools such as Apache KAFKA
and web technologies. Each sprint cycle could have a heavy front-end focus, a
heavy back-end focus, or a mix of both, so you'll need experience working with
front-end, scripting, and back-end technologies. Like our best developers, you
are an enthusiastic creator eager to learn and take on stretch assignments. You
strive to learn new technologies and find ways to incorporate what you learn
into building your products. As part of our team, you'll find exciting
challenges, get opportunities to grow your career, and develop solid friendships
as we design what's next for ADP and the industry. Pace should not scare you. We
still find time for a healthy dose of fun.
Like what you see? Apply now!
Learn more about ADP at tech.adp.com/careers
WHAT YOU'LL DO:
Here's what you can expect on a typical day:
- You'll start each day with a scrum, working in a team to understand
responsibilities, identify issues, and communicate coding priorities while
choosing user stories to complete. You will also participate in other agile
ceremonies, including scheduled sprint demos, where you will present your
work to up to 90 stakeholders.
- Working in three-week sprints, you must keep up with timelines and coding
standards. Most of your daily schedule will be software development, but you
will also test your code before submitting it to QA for final testing. You
won't just focus on development in this role. You will also be responsible
for testing and deployment.
- Continuous Learning. You will actively collaborate with other developers to
share ideas or show what you've learned. You are eager to learn, keep up with
ever-changing technologies, and maintain the ability to create the best tools
for our clients.
- Support - Problem-Solving. You may work on products currently in use. If so,
you might act as a point of contact for one day/week, supporting your clients
for any urgent issues that require resolution. You'll start those days with
your regular work activity but will have to switch gears to a support role as
needed throughout your assigned support day.
- Experience. You have 3-5 years of experience in relevant skills gained and
developed in the same or similar role.
AI/ML FOUNDATIONAL PROFICIENCIES:
- AI/LLM Exposure. Familiar with major AI platforms (OpenAI, Anthropic, others)
and ability to leverage to enhance products and features.
- AI-Assisted Dev Tools. Proficient with coding tools (ChatGPT, Claude,
CoPilot, Amazon Q, Cursor, etc).
- AI Best Practices. Effective prompt engineering, performance optimization,
and secure data handling.
Qualifications
TO SUCCEED IN THIS ROLE:
- You'll have a Bachelor's degree OR equivalent.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
- Have courageous team collaboration. Courage comes from how associates are
willing to have difficult conversations, speak up, be an owner, and challenge
one another's ideas to find the best solution.
- Deliver at epic scale. We deliver real user outcomes using strong judgment
and good instincts. We're obsessed with the art of achieving simplicity with
a focus on client happiness and productivity.
- Be surrounded by curious learners. We align ourselves with other smart people
in an environment where we grow and elevate one another to the next level. We
encourage our associates to listen, stay agile, and learn from mistakes.
- Act like an owner - doer. Mission-driven and committed to leading change, you
will be encouraged to take on any challenge and solve complex problems. No
tasks are beneath or too great for us. We are hands-on and willing to master
our craft.
- Give back to others. Always do the right thing for our clients and our
community and humbly give back to the community where we live and work.
Support our associates in times of need through ADP's Philanthropic
Foundation.
- Join a company committed to equality and equity. Our goal is to impact
lasting change through our actions.
What are you waiting for? Apply today!
Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY
[https://youtu.be/ODb8lxBrxrY]
(ADA version: https://youtu.be/IQjUCA8SOoA [https://youtu.be/IQjUCA8SOoA] )
