Job Description
$20.96 / Hour
Full Time Schedule
Free Employee Parking
Comprehensive Benefits Package
Employee Meal Plan
SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport.
At SSP, our Host/Hostess position is often the first face our guests see when they enter our restaurant. Our Hosts/Hostesses are experts at several things:
Making our guests feel at home from the moment they walk in
Having warm, friendly smiles
Respecting our customers
Ability to answer questions about our restaurant and the airport
If you're looking for a place where you will meet hundreds of new people daily and make them feel welcome, come check us out! We have a unique work environment that you'll only experience at SSP America!
Here are some things you can expect as a Host/Hostess:
Greet all guests in a courteous and professional manner and escort them to their table
Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
Assist guests with children and special needs, as required
Present menus, answer questions and offer suggestions regarding food and service
Inform servers and management of special needs and/or potential problems with guests
Clear and reset counters or tables at conclusion of each course
Ensure complete guest satisfaction
Thank guests for their patronage upon exiting the restaurant
Skills and Requirements:
Making our guests feel at home from the moment they walk in
Having warm, friendly smiles
6 months' experience working in retail or food service environment
High school diploma preferred
Verbal and written communication
Ability to read, speak, and understand the English language in order to communicate with guests and take orders
Experience in dealing with problems involving customer service
Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
Food handlers permit as required by law
SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.
This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:
https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance
