GV-OUTLET Toronto Premium Responsibilities include: Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike Meet & exceed sales goal targets (daily, monthly, yearly) Meet & exceed targets for client data capture Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV) Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance Support the team in generating new client relationships while maintaining those that are existing Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment Support the business by maintaining seamless inventory operations throughout the day Open and close consignments Process returns and exchanges Ability to communicate effectively & build strong partnerships with clients, peers, and management Develop business driving initiatives, contests and events Support the sales team through various coaching & training techniques Qualifications include: Minimum of three years of experience in a retail environment Full understanding of specialty retail and a proven track record in clientelling. Ability to thrive in a high paced retail environment. Ability to multi-task with ease while maintaining a balance of daily responsibilities A powerful and electrifying personality that is entrepreneurial and sales focused — The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. — At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com. Founded by Gianni Versace in 1978, Versace is built on the principle of freedom — empowering fearless self-expression through every touchpoint, from fashion, interiors, fragrance, hospitality and more. Its fierce spirit of independence and progressivism fuels its relationships with the world's most influential figures, positioning Versace at the heart of culture. To own and wear Versace is to embrace a life without inhibition, without prejudice, accepting of deeply human truths and contradictions: a desire for classicism and innovative Italian artisanship, strength and sensuality, quietude and the volume raised to max. It is a luxury Italian vision with deeply Mediterranean values, committed to uncompromising quality in its designs for a complete life. Throughout, the House wields the codes of luxury and classicism to ignite a daring new path, under the creative direction of Chief Creative Officer Dario Vitale. For a copy of the Capri HR Privacy Policy for applicants, employees, and non-employee workers, please click here.
