CATULPA COMMUNITY SUPPORT SERVICES INC.
JOB POSTING COMPETITION Internal #494-2025-26
Full-Time, 35 hours/week, Contract until March 2027
POSITION: Service Planning Coordinator
LOCATION: Simcoe County
REASON FOR RECRUITMENT: Vacancy
This is a unionized position.
PURPOSE OF POSITION
To provide children and youth with multiple and/or complex special needs and their families with a seamless and family-centered service experience. As a result of Coordinated Service Planning, families and children/youth with multiple and/or complex special needs will:
Have a clear point of contact for Coordinated Service Planning (their Service Planning Coordinator) and know who is accountable for developing and monitoring their child/youth’s Coordinated Service Plan
Not have to repeat their stories and goals to multiple providers
Have a single Coordinated Service Plan that is responsive to their Child/youth's goals, strengths, and needs
Experience a family-centered process that recognizes that each family is unique; that the family is the constant in the child/youth’s life; and that they have expertise on their child/youth’s abilities and needs
Know that providers will be communicating about the needs and goals of their child/youth and will be working toward a set of common goals identified in the plan
The Coordinated Service Planning process will be inclusive, accessible, and culturally-appropriate. It will be respectful of the values and meet the diverse needs of children, youth and their families.
STATEMENT OF MAJOR RESPONSIBILITIES
- To provide consultation and co-ordination to children and their families by:
Developing a strengths-based Coordinated Service Plan that addresses the service needs of the child/youth, is driven by the goals of the child/youth and family and that will support participation at home, school and in the community.
Facilitating the active participation of the child/youth and family in Coordinated Service Planning, including goal setting
Facilitating the exchange of information between relevant providers in the children’s services, education, and health sectors in each service delivery area, to develop and maintain a single Coordinated Service Plan for the child/youth and their family
Connecting families to relevant services and other community supports/resources in the service delivery area
Exploring flexible and innovative approaches for service delivery to meet the needs of the child/youth and bring forward any barriers to innovation that may exist
Monitoring, reviewing, and updating the Coordinated Service Plan, in collaboration with the child/youth and their family and relevant providers in the children’s services, education, and health sectors, as the child/youth and family’s needs and services change
Being knowledgeable and available to discuss the child/youth and family’s concerns, if applicable, regarding the service plan
Facilitating working relationships with providers in the children’s services, health and education sectors, in order to enable their regular contribution into Coordinated Service Planning and obtain and share relevant information regarding services for the child/youth
Assisting service providers in developing effective service plans and in supporting the implementation of the service plans
Keeping informed about new resources for children with complex special needs or changes in service directions and sharing this information with colleagues and families
Responding to complex situations and assisting families in time of stress
QUALIFICATIONS
Education and Experience
Post-secondary degree at a university level in one of the social or behavioral disciplines, with directly related experience (2 to 3 years) in working with children/ and families with complex needs.
Knowledge and Skill Level
Knowledge of community and clinical issues relating to areas considered a priority, e.g. Domestic violence, parental mental health issues/substance abuse, children with complex needs, and aboriginal issues
Knowledge of family systems theory and an understanding of the family development and functioning
Ability to develop co-operative relationships with clients, families, service providers, and other stakeholders
Excellent communication and negotiating skills and judgment and ability to manage communication
Strong facilitation and negotiation skills
Ability to support self-advocacy and empowerment for families
Sensitivity, understanding and ability to work with a variety of value systems, beliefs and cultures
Knowledge of community resources and relevant legislation
Working knowledge of word processing and data entry
A working knowledge of the French Language is beneficial
Capacity to work independently
Aware of Health & Safety Rules & Regulations
Valid Driver’s license, access to a reliable vehicle, and sufficient insurance.
Hourly Range: $29.41-$33.09 per hour, plus, a Wellness Program & Employee Assistance Program.
Eligible staff will have the opportunity to apply to work from an approved home location for up to 50% of their work time. Restrictions apply and are covered in our Alternate Work Options Policy.
Date of Posting: November 5, 2025
If you are interested in this position, please apply by November 13 at 4:00pm, by uploading your resume via the BambooHR Link provided below:
https://catulpa.bamboohr.com/careers/232?source=aWQ9Nw%3D%3D
At Catulpa, Equity, Diversity and Inclusion (EDI) is a Strategic pillar. We are committed to building EDI through a continuous improvement approach. We are an equal opportunities employer and encourage all qualified candidates to apply including racialized individuals, those living with disability and other members of employment equity groups included within the Ontario Human Rights Code. Where needed, accommodations for disabilities will be made available upon request. Only those applicants selected for an interview will be contacted.
