Company: Capital Ford Lincoln Inc. đ WEâRE HIRING: SERVICE ADVISOR EXTRAORDINAIRE! Join the Crew at Capital Ford Lincoln Do you speak car and customer service fluently? Are you the type who loves solving problems, making people smile, and keeping things running smoothly? If so, weâre revving up our engines and want YOU to join our pit crew as our next Service Advisor! At Capital Ford Lincoln , weâre not just fixing cars , weâre building experiences. Every day brings new challenges, new conversations, and new chances to make a customerâs day. If youâve got a passion for people and horsepower, this is your lane. đ What Youâll Be Doing Youâre the bridge between the customer and the garage, the communicator, organizer, and problem-solver who keeps it all in motion. Hereâs what your day might look like: Greet customers like theyâre old friends (even when they just met you). Decode car problems and translate them into easy-to-understand solutions. Schedule appointments and make sure the shop runs like clockwork. Write up repair orders, get approvals, and keep everyone in the loop. Deliver updates that make customers say âwow, they really care!â Partner with technicians to ensure every repair leaves the bay road-ready. Follow up after service â because happy customers donât just happen, theyâre created. đ§ Youâll Be Amazing at This If You... Have 1â2 years of service advisor or automotive experience (dealership experience is a plus!) Love cars and know your way around vehicle basics Stay cool under pressure â multitasking is your superpower Communicate clearly and confidently Are detail-obsessed and organized to a fault Hold a valid driverâs license and a clean driving record Show up polished, positive, and professional â always đ Why Join the Capital Ford Lincoln? Because weâre not your average dealership. Weâre a team of go-getters, problem-solvers, and automotive enthusiasts who believe great service starts with great people. Hereâs what youâll get: Competitive pay and bonuses đ° A fast-paced environment that keeps things exciting ⥠Continuous training and career development đ Employee perks and a supportive team that feels like family â¤ď¸ The satisfaction of helping people stay safe and confident on the road đŁ đ Start Your Engines! If youâre ready to accelerate your career and join a team that values energy, integrity, and teamwork, hit âApplyâ today and letâs get your journey started at Capital Ford Lincoln! At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customersâ lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization. Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location. Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process. There is one clear answer on how weâve become a leading provider in the automotive industry. It is the people at Capital Automotive Group who make us who we are. They come from a variety of professional backgrounds, at all career levels from the most junior to the most senior. If you share our commitment to doing whatâs best for our customers, enjoy working in teams and hold yourself to the highest ethical standards, you will fit right in.
