At Allstate, great things happen when our people work together to protect
families and their belongings from life’s uncertainties. And for more than 90
years, our innovative drive has kept us a step ahead of our customers’ evolving
needs. From advocating for seat belts, air bags and graduated driving laws, to
being an industry leader in pricing sophistication, telematics, and, more
recently, device and identity protection. Job Description Inside Property
Adjuster –Hybrid - Uniondale, NY A day in the life of an inside Property
Adjuster, and what it takes to do the job! As a Moderate Inside Property
Adjuster, you will provide exceptional service to our policyholders. Working in
this hybrid environment, your primary responsibility will involve virtually
inspecting damages, investigating coverage, preparing estimates, and settling
claims promptly and accurately. You will be interacting with customers,
contractors, and vendors through various software platforms such as Xactimate
and ClaimsX Video Collaboration. This communication will take place through
different channels, including voice calls, email, and text messages. This role
places a particular focus on water losses, ensuring that our customers receive
the highest level of support and resolution for these specific claims. You'll
wear a few hats that will require a level of experience: The Customer Service
Expert –you’ll live into Allstate’s Claims Culture by caring, empowering, and
restoring, and you will accomplish that by being compassionate, clear, and a
committed partner in each Property claim. You lead with empathy, always. The
Investigator – you’ll confidently and independently investigate property claims
by performing detailed reviews of damage and interpreting policies to determine
coverage. The Effective Communicator – you’ll use phone, emails and sometimes
even video chat with customers to help them through a fast, fair, and easy
claims process. You’ll also incorporate a specific approach to claim handling to
offer the customer their preference of communication to efficiently discuss
their claim needs and keep them updated on the claim progress. The Negotiator –
You will evaluate and negotiate claims settlements with customers, vendors,
third party carriers and claimants, in accordance with all legal and business
standard methodologies. With negotiations, you will incorporate tactics in
handling challenging and complex situations. The Problem Solver –you’ll utilize
multiple tools to get the job done in a fast-paced environment, including
estimate tools, job aids, and additional settlement platforms, all while using
your sharp critical thinking skills. The Recorder – you’ll protect the company
financially by executing policies along policy agreements, and you keep a clear
record of your work in a claims system that you will be trained on. You’ll
accomplish this by ensuring timely and accurate documentation is completed as
you work on each claim. Schedule: Schedule for training and after – 8 - 4:30 pm
Hybrid - Mon/Fri Remote, Tues, Wed, Thurs in-office Office location · 1125 RXR
Plaza, 11th Floor Uniondale, NY 11556 Preferred Qualifications: 1+ years of
previous customer service experience required. Previous industry experience is
highly desired. Proficiency in using Xactimate and other relevant software for
virtual assessments is preferred. Ability to assess property damages and
accurately determine claim coverage. Excellent negotiation and communication
skills to interact with customers and stakeholders remotely. Ability to work
independently and manage time efficiently in a virtual work environment.
Detail-oriented and organized, with a focus on delivering high-quality and
efficient claim resolutions. Residency within the posted location is mandatory
for this role. You’re provided with comprehensive training: The training program
is designed to help you build a claims foundation and understand the systems and
processes in your day-to-day work. Ongoing training opportunities for continuous
improvement happen regularly on the job. Notice of Licensing Requirement: As a
condition of employment, your office/area may require you to obtain an adjuster
and/or an appraiser license which includes passing an additional background
check with the Department of Labor. If applicable, you will be required to
secure license(s) within 60 days of hire. If required, the Hiring Manager will
work with you along with the Centralized Licensing team to ensure that you are
properly licensed. Sign On Bonus: You may be eligible for a $1,000 Licensing
Sign on Bonus if you have the applicable active licenses needed for this role.
This could include Home Resident Property & Casualty License, Designated Home
State (DHS) Florida or Texas License, and/or applicable Appraiser License.
*Current employees or candidates who have previously worked for Allstate,
including its family of companies, are not eligible for this sign-on bonus.
Allstate Benefits: Being a part of Allstate means you receive a benefits package
from Day 1 of employment. This includes time off, healthcare, retirement, and
more. That is why as an Allstater, you’ll enjoy a Total Rewards package that
includes: Competitive pay with needed support for continuous development and
career advancement. Flexibility in scheduling and a time off policy that helps
support your work/life balance. Initial and ongoing training to get you
proficient in your new role. Comprehensive benefits like a 401K/pension,
education reimbursement, and programs to help you balance work with the rest of
your life. Visit: www.allstategoodlife.com to learn more. #LI-TW1 Skills Active
Listening, Communication, Critical Thinking, Customer Service, Empathy,
Multitasking, Time Management, Working Independently Compensation Compensation
offered for this role is $64,350 - $83,755 and is based on experience and
qualifications. The candidate(s) offered this position will be required to
submit to a background investigation. The candidate(s) offered this position
will be required to submit to a background investigation. Joining our team isn’t
just a job — it’s an opportunity. One that takes your skills and pushes them to
the next level. One that encourages you to challenge the status quo. One where
you can shape the future of protection while supporting causes that mean the
most to you. Joining our team means being part of something bigger – a winning
team making a meaningful impact. Allstate generally does not sponsor individuals
for employment-based visas for this position. Effective July 1, 2014, under
Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State
of Indiana and a discriminatory practice for an employer to discriminate against
a prospective employee on the basis of status as a veteran by refusing to employ
an applicant on the basis that they are a veteran of the armed forces of the
United States, a member of the Indiana National Guard or a member of a reserve
component. For jobs in San Francisco, please click “here” for information
regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles,
please click “here” for information regarding the Los Angeles Fair Chance
Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click
“here”. This poster provides information concerning the laws and procedures for
filing complaints of violations of the laws with the Office of Federal Contract
Compliance Programs. To view the FMLA poster, click “here”. This poster
summarizing the major provisions of the Family and Medical Leave Act (FMLA) and
telling employees how to file a complaint. It is the Company’s policy to employ
the best qualified individuals available for all jobs. Therefore, any
discriminatory action taken on account of an employee’s ancestry, age, color,
disability, genetic information, gender, gender identity, gender expression,
sexual and reproductive health decision, marital status, medical condition,
military or veteran status, national origin, race (include traits historically
associated with race, including, but not limited to, hair texture and protective
hairstyles), religion (including religious dress), sex, or sexual orientation
that adversely affects an employee's terms or conditions of employment is
prohibited. This policy applies to all aspects of the employment relationship,
including, but not limited to, hiring, training, salary administration,
promotion, job assignment, benefits, discipline, and separation of employment.
At Allstate, we work hard to help people live a good life every day. Allstaters
are dedicated to serving clients, customers, and communities, which allows
employees to find meaning and value in their work. Allstate offers an
environment that fosters innovative thinking where you’ll be able to explore
your ideas and feel proud of the work you do. Allstate helps protect nearly 16
million households with auto, home, life, and retirement products. We want every
professional connected to Allstate to be committed to giving our customers the
best and that means finding the best talent. We want you to be our next great
addition. It’s easy to search and apply for a new opportunity with Allstate.
Simply use the links below to identify the openings that interest you. About Us
