Who We Are
Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.
Student Accounts is responsible for overseeing incoming tuition fee payments (receivables) as well as outgoing student refunds (payables) for both undergraduate and graduate students at SFU. We ensure the financial data integrity of the Student Information System (SIS). The Collections team within Student Accounts is responsible for overseeing receivables of overdue student fees.
About the Role
The Coordinator, Student Accounts is responsible for ensuring smooth day-to-day business operations of the Student Accounts department, coordinating support functions, assisting Associate Director, Accounting Operations in implementing business process improvements, minimizing the University's bad debt, and supporting technological enhancements in testing new systems or system upgrades. The role plays a vital role in the effective operation of the Student Accounts department, which oversees all student receivables and student payables at Simon Fraser University. The role works closely with Student Services, Financial Services, and IT to maintain operational effectiveness and excellent student experience.
Full Job Description
Qualifications
Bachelor's degree in Accounting, Finance, Business, or a related field, and five years of related experience in areas of operational management of a student services unit at a post-secondary institution, or an equivalent combination of education, training, and experience.
Excellent knowledge of University policies and regulations related to a range of student services, such as recruitment, admissions, financial assistance, and records and registration.
Excellent analytical reasoning.
Excellent team-building and mentoring skills.
Ability to exercise mature judgement, initiative, diplomacy and tact.
What We Offer
At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer continuing employees who belong in the Administrative & Professional Staff Association (APSA):
4 weeks’ vacation (prorated for the first year)
Hybrid-work program for eligible positions
Employer paid defined benefit pension plan
On-campus tuition waiver for employees and their immediate family members
Off-campus tuition reimbursements and professional development funds
And more! View our benefits brochure
Prorated for part-time employees
Additional Information
Please include your cover letter and resume in one attachment.
SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.
We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact pei_reception@sfu.ca.
