Who we are?
Richelieu Hardware is a North American leader and a change agent in a creative and dynamic industry. We are an importer, distributor, and manufacturer of specialty hardware and complementary products.
Our customers – Over 120,000 customers in North America: manufacturers of kitchen and bathroom cabinets, storage and closets, residential and office furniture, residential and commercial woodworking, as well as hardware retailers including large renovation centers.
Our team – 3,000 people, of which nearly half are dedicated to sales and marketing and over 50% are Richelieu shareholders.
Are you someone who notices the small details that others overlook? This is your chance to join a dynamic team in a fast-paced environment where accuracy and quality truly matter. You’ll have the opportunity to make an impact every day, grow your skills, and contribute to a company recognized as a leader in our industry.How about joining a leading company in specialty hardware in North America, publicly traded and with continuous growth for 50 years!
Richelieu Hardware is looking for a Quality Assurance Specialist in Moncton, New Brunswick.
More specifically, the main responsibilities of the position are to:
Quality Control & Product Accuracy
- Inspect outgoing shipments to ensure accuracy of hardware components, finishes, SKUs, and quantities.
- Validate that all orders match pick tickets, packing slips, and customer-specific requirements.
- Ensure packaging meets company standards for protection of hardware products to prevent damage in transit.
Process Monitoring & Continuous Improvement
- Identify recurring shipping or picking errors and recommend preventive solutions.
- Participate in process improvement initiatives to enhance efficiency, accuracy, and warehousing best practices.
Documentation & Traceability
- Complete and maintain accurate quality inspection records, non-conformance reports, and corrective action logs.
- Ensure all shipping documentation is accurate and included (labels, certifications, invoices, customer forms, etc.).
- Support inventory accuracy by reporting discrepancies and damaged goods promptly.
Communication & Issue Resolution
- Work closely with warehouse, customer service, purchasing, and transportation teams to resolve order discrepancies.
- Communicate quality issues or repetitive errors to Supervisors/Managers for action.
Requirements :
- Experience in warehouse, shipping, or quality assurance (hardware industry experience considered an asset).
- Strong product identification skills and attention to detail regarding finishes, product codes, and hardware components.
- Knowledge of warehouse operations and shipping procedures.
- Strong communication, problem-solving, and organizational skills.
- Ability to lift 30–50 lbs and work in a fast-paced warehouse environment.
The ideal candidate is a person who…
- Demonstrates strong attention to detail, accuracy, and a commitment to high-quality work.
- Is proactive, organized, and takes initiative to identify issues and contribute to continuous improvement.
- Communicates effectively and works collaboratively with colleagues across warehouse and shipping functions.
- Is dependable, accountable, and able to thrive in a fast-paced environment with shifting priorities.
- Brings a positive attitude, strong work ethic, and supports a culture of teamwork and professionalism.
What we offer
- A Canadian flagship: As a company with proud roots in Quebec but present in Canada and the United States, we enjoy excellent recognition and a great reputation.
- A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
- Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
- Competitive compensation: We offer competitive base compensation based on the market.
- Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
- Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
- Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
- Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.
Are you interested in this position? We invite you to visit our corporate website at https://www.richelieu.com/emplois [https://www.richelieu.com/emplois] to submit your
We thank all candidates for their interest; however, we will only communicate with candidates selected for the pre-selection process.
