Description
Join our team
We're a people-first, customer-first, purpose-driven team that works together every day to innovate courageously and create a stronger, more caring world through technology. At TELUS, we foster a culture that empowers team members to embrace change, solve complex problems, and deliver remarkable human outcomes in a digital world.
As part of TELUS’ Executive Communications team, you share our passion for:
Developing and delivering exceptional communications that inform, engage and inspire
Working in a highly collaborative and extremely fast-paced environment
Contributing towards achieving the team’s collective goals
What you’ll do:
The Senior Communications Manager reports to the Manager of Executive Communications and provides strategic writing and communications support for TELUS’ President and CEO. A proven high performer with extensive experience, this professional delivers end-to-end communications plans and develops exceptional content that enables leaders and team members across the organization to deliver on TELUS’ business objectives. This role is a 13-month contract from February 2026 to March 2027.
Develop best-in-class, timely and consistent internal and external communications that support the company’s business strategy and the needs of TELUS’ President and CEO, on both a proactive and reactive basis
Model communications best practices within the organization, demonstrating expert writing skills and a broad and deep understanding of the business
Leverage resources and relationships, as well as strong research capabilities, to develop comprehensive communications regarding any business area within TELUS and the telecom industry
Create communication strategies, tactics and metrics that inform and engage audiences, drive business priorities and elevate the TELUS brand
Collaborate effectively with other business units to provide communications, program and event support that align with business priorities and team member engagement objectives
Qualifications
What you bring:
Minimum of 7 years’ experience in a senior communications manager role, writing communications and speeches for corporate executives
University Degree in a related discipline or extensive related business experience in a senior communications roles
Exceptional writing, storytelling, editing, proof-reading and researching skills
Demonstrated ability to work collaboratively, skillfully integrating CEO communications into larger business programs
Proven expertise in writing strategic internal communications, captivating opinion editorial pieces, fulsome award submissions, meaningful media quotes, compelling speeches and other communications
Demonstrated ability to embrace ambiguity and make the best decision based on the information available in a fast-paced and fluid environment
Technical expertise to create and distribute digital communications using a variety of software programs
Excellent project management and organizational skills, as well as the ability to prioritize effectively in order to balance competing interests
Ability to understand, analyze and optimize complex business problems, issues and challenges
Keen observer of the general business environment, industry trends, competitive and regulatory issues and current affairs as they may relate to TELUS
Sound understanding of TELUS’ brand, social purpose, values and corporate priorities
Advanced working knowledge of Google Suite, Microsoft Office, Adobe Campaign, WorkVivo and other digital technology products
Bilingual in English and French (oral and written) is an asset
Additional post-secondary education, an Accredited Public Relations or an Accredited Business Communicator designation are considered assets
Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.
LI-Remote
