Job Description What is the Opportunity? The VP, Operational Risk, Controls & Governance is responsible for overseeing and conducting process-level Risk & Control Self-Assessments (PRCSAs) within the Capital Markets segment, leading cross-functional groups to systematically identify, document, evaluate and assess operational risks and control environment effectiveness across key business processes, while coordinating with business and functional stakeholders to ensure comprehensive risk coverage and documentation. What will you do? Lead the implementation, and enhancement of process-level Risk & Control Self-Assessments (PRCSAs) across Capital Markets business units and affiliates, including process mapping of key processes and a comprehensive assessment of end-to-end process risks, leveraging existing business unit Risk Registers, and identifying additional risks from handoffs between different process groups responsible for steps within processes. Work closely with business and functional stakeholders to enhance and maintain Risk Registers for each business unit, with real-time input and assessment of residual risks. Work with ORE, Issues management and other internal controls teams to ensure comprehensive assessment of residual risks across the CM footprint. Foster, develop and maintain strong working relationships with senior functional partners and business process management to adequately support the business. Proactively identify operational risk/control deficiencies in the business unit processes and assist in developing solutions / mitigating controls. Support components of the Regulatory Compliance Management (RCM) assessment process, assisting with enhancements where opportunities exist. What do you need to succeed? Bachelor’s degree in Finance, Business Administration, Risk Management, Economics, or related field Minimum 5-7 years of experience in operational risk management or related financial services roles Proven track record in stakeholder management and cross-functional collaboration Preferred experience working within first line of defence in capital markets or investment banking environment Preferred proficiency with process mapping applications (Visio, Lucidchart, Blueworks, Mural, etc.) What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work #LI-KA2 Job Skills Business Oriented, Business Processes, Business Process Mapping, Creative Visioning, Customer Service, Delegating Tasks, End to End Process, Finance, Group Problem Solving, Marketing Strategy Implementation, Operational Risks, Product Services, Risk Control, Strategic Thinking Additional Job Details Address: ROYAL BANK PLAZA, 200 BAY ST:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: CAPITAL MARKETS Job Type: Regular Pay Type: Salaried Posted Date: 2025-11-12 Application Deadline: 2025-11-26 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
