Role Purpose:
Join our Finance team as a Billing Coordinator for a 12-month contract, where you'll take ownership of preparing accurate invoices, reviewing operational data and customer contracts, and supporting clients with billing inquiries. You'll collaborate closely with operations, maintain billing tools and documentation, and help drive continuous improvement in our billing processes.
Key Responsibilities:
Analyze the terminal operating, public tariff, customer contracts, vessel data and other stevedoring reports to produce invoices for customers by contract in an accurate and timely manner.
Review, finalize, scan and email invoices to customers.
Send batch from billing system to Navis on a weekly basis.
Assist with resolving customer inquiries regarding invoices.
Assist with updating terminal tariff and stevedoring rates on an annual basis
File invoices and corresponding backup used for billing.
Regularly interact with operations and clients regarding billing.
Positively drive agreed initiatives, propose new initiatives and adopt a sense of continuous improvement.
Maintain billing training manuals.
Knowledge & Qualifications:
Post-secondary education in finance or related field.
At least 3 years of experience in an office environment with a minimum of 1 year experience in billing.
Strong organizational, planning and analytical skills, with attention to detail so that workflow is managed efficiently and accurately.
Excellent computer skills, including MS Office and Excel, and the proven ability to learn new systems quickly.
Customer service orientation with the ability to communicate effectively with all levels within the organization.
Ability to work autonomously and take ownership of the end-to-end billing process.
Proven ability to exercise judgment within generally defined practices and policies in selecting methods and techniques for achieving desired results.
Motivation and the capability to work independently while also contributing to the team.
