Position: Dental Administrator
Location: Calgary, AB
Clinic: Heritage Park Dental
We know that exceptional patient care goes beyond scheduling appointments and processing paperwork—it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.
We’re looking for a skilled and compassionate Dental Administrator to join our team at Heritage Park Dental, a proud part of the Passion Dental Group. Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk.
Specifics about the role:
Job Type: Full Time
Schedule:
Mondays 8am - 4pm
Tuesdays 9am - 5pm
Wednesdays 9am - 5pm
Thursdays 11am - 7pm
Fridays 8am - 4pm
About the Clinic:
Heritage Park Dental has been serving the community since 2005, providing a range of dental services including check-ups, digital x-rays, fillings, crowns and bridges, root canal therapy, implant placement surgery, and wisdom teeth extractions. We focus on patient-centered care in a supportive, team-oriented environment.
If you're looking to join a dynamic, positive team and make a real difference in our patients' lives, apply today to become part of the Heritage Park Dental family!
We’re not just good, we’re tooth-rific!!
What you’ll do:
Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
Manage phone calls, direct inquiries, and efficiently book appointments
Maintain and organize the patient database with accuracy and confidentiality
Oversee insurance claims, billing systems, and follow up with insurance companies
Establish and manage office protocols to keep operations running smoothly
Coordinate and optimize appointment schedules
Provide leadership and foster a team culture focused on outstanding client service
What you’ll bring to the role:
Minimum of 1 year of experience in a dental clinic environment. Experience in clinics that offer Implants and sleep would be considered an asset.
Knowledge of dental billing and insurance protocols
Proficiency with Microsoft Office; experience with Cleardent is an asset
Strong communication skills – both verbal and written
Excellent problem-solving abilities and attention to detail
Friendly, professional demeanour with a patient-first mindset
Ability to multitask and thrive in a dynamic, fast-paced environment
Who we are:
Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more.
Passion Dental Group is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process. If you require accommodation through any aspect of our process, please let us know by emailing careers@passiondental.ca.
