Job Description What is the opportunity? Global Sales Business Management responsibilities breakdown into four broad categories: Client & Sales Analysis – providing insightful and actionable insights, including early intervention on issues and replication of wins Client Relationship Management – driving client segmentation and ensuring client business plans are established, tracked & executed Client & Sales Infrastructure - develop and deliver with functional partners (namely Client Technology and BCS) Sales Management & Strategy - develop client segment strategies, associated resources plans, and conduct periodic deep dives / reviews A VP level candidate is required to assist GM Sales Business Management, specifically in North America. The successful candidate will also be expected to contribute to global and cross divisional initiatives as required. The Business Manager will be accountable for helping drive improved performance and operational effectiveness, with a proactive approach to controls and risk management. What will you do? Support the strategy to optimize financial performance, operational effectiveness, infrastructure, regulatory readiness, risk management and the control environment Support Sales with financial planning, forecasts and cost optimization Support regional processes, initiatives and business continuity plans as required Develop Sales KPIs and scorecards with Sales Heads Work in close coordination with Product Business Managers as required on various projects and new business proposals Act as a liaison between Front Office and internal support partners including Finance, BCS, GRM, QTS, Compliance, Legal, Internal Audit and Human Resources Manage remediation of issues arising from operational risk events, internal audits, Compliance reviews, regulator visits and those self-identified Partner with Client Technology to evolve applications and workflows; Client Intelligence to improve CV reporting Support Sales with client lifecycle management, including KYC Ensure new staff are onboarded appropriately and in line with all Compliance and regulatory requirements Manage assigned approvals including invoices, CMACs, expenses and procurement Act as cover, support to other Business Managers globally Proactively identify operational risks/ control deficiencies in the business Escalate operational risk events, control deficiencies and any other risks that you identify to management and the relevant risk and control functions promptly. What do you need to succeed? Required Capital Markets background with good knowledge of products, business risks and operational processes Educated to degree level Excellent Communication, Written, Analytical and Presentation skills High level of exposure dealing with front office staff and track record of providing innovative and effective solutions Preferred Economics, math or accounting background Knowledge of AI/Macros/VBA Behavioral Self-motivated, innovative, and adaptable Team player and ability to work with & co-ordinate many people Good interpersonal skills Strong attention to detail Strong people skills and understanding of how to successfully interact with other groups Ability to prioritize in a dynamic, fast-paced environment Excellent written and verbal presentation abilities Technical Knowledge of financial products Data management and processing/streamlining capabilities Financial analysis Good with Excel and PowerPoint applications What’s in it for you? We thrive on the challenge to be our best, think progressively, continue our growth, and deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our individual and collective potential, making a difference to our communities, and achieving success that is mutual. From this opportunity you will gain: Experience working in a dynamic, collaborative, and high-performing team at the #1 Investment Bank in Canada Gain exposure and insight into the global capital markets Further development of fundamental investment banking skills such as financial modeling and analysis, transaction execution and negotiation, and in-depth industry and product knowledge Work directly with senior levels of Canada's largest companies Ability to make a difference through impactful transactions which help shape an industry Peers who will help you develop a network and create long-term relationships Senior team members who are committed to your development and will invest time in coaching and mentoring Leadership skills developed through coaching and mentoring junior team members An appreciation for the importance of giving back your community as part of the many initiatives of RBC's Celebration of Impact Future opportunities to work in other global offices #LI-KA2 Job Skills Business Oriented, Creative Visioning, Customer Service, Delegating Tasks, Finance, Group Problem Solving, Marketing Strategy Implementation, Product Services, Strategic Thinking Additional Job Details Address: ROYAL BANK PLAZA, 200 BAY ST:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: CAPITAL MARKETS Job Type: Regular Pay Type: Salaried Posted Date: 2025-11-17 Application Deadline: 2025-12-01 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
