Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.
You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.
Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve.
If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
Arthur J. Gallagher Canada Limited is seeking a highly motivated and self-driven professional to join our team as a Learning and Development Associate, National Operations. Reporting to the Vice President, Process Integration and Learning, this role is integral to providing administrative support for the Learning & Development team. The successful candidate will play a key role in supporting change management initiatives, ensuring training materials remain current, and contributing to the overall success of the Learning & Development Team.
This national role offers flexibility in location therefore the successful candidate does not need to reside in Ontario.
How you'll make an impact
Provide administrative assistance to Vice President and Learning Coaches consisting of but not limited to:
Maintain updates for Branch Workflows, Branch Job Aids, PowerPoint presentations and GCOE SOPs
Creating and distributing staff communications under L&D guidance
Maintain updates for Epic Quick Reference Guide
Setting up and reviewing training clients
Sending training follow-up emails and post-training surveys to staff
Maintaining the training hours spreadsheet
Marking training knowledge reviews and sending results to trainees under L&D guidance
Updating training scripts under L&D guidance
Assisting with staff inquiries from the L&D mailbox under L&D guidance
Setting up the annual training calendar
Setting up and reviewing training clients
Managing and tracking enhancement requests, bug fixes, UAT due dates, and release dates for systems such as Epic, CSR24, CSP, PAT-E, DMS, BPC, Workbench, Gallagher Submit, and Dashboard Reports
Attending software-related meetings to gain knowledge and perform required tracking
All other duties as assigned
About you
A university degree or equivalent business experience demonstrating the ability to achieve results
A minimum of 5 years of directly applicable experience in commercial insurance brokerage
Strong technical knowledge of commercial insurance is essential
Familiarity with EPIC is considered an asset
Proven ability to manage projects and deliver results within deadlines
A motivated self-starter capable of working independently with minimal supervision
A positive attitude with the ability to view situations from multiple perspectives and apply strategic thinking
Exceptional organizational and time management skills with the ability to handle competing priorities effectively
Excellent verbal and written communication skills
Strong interpersonal skills to build and sustain professional relationships at all levels of the organization
Advanced proficiency in MS Office applications, including Excel, Word, PowerPoint and SharePoint
Willingness and ability to travel as required
A valid “G” driver’s license in good standing
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Flexible medical & dental coverage to meet your household's needs
Life, Dependent Life and AD & D Insurance options
Retirement savings including RRSP including a company match, TFSA, pension and more
Employee Stock Purchase Plan
Other benefits include:
Educational expense reimbursement
Employee assistance programs
Discounted gym membership (GoodLife Fitness)
Opportunity for flexible work arrangements
Paid sick days & personal days
Employee education recognition program
Employee referral bonus program
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
