If you are a current Fanshawe College employee, please apply to jobs directly through Workday. Do not apply on the external career page. Working at Fanshawe College Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required. Posting Closing Date: November 26, 2025 Campus Location: London, ON Department: LMO1 LLC User Engagement Employment Group: Support Pay Details: $33.55 Hourly Worker Sub-Type: Fixed term (Fixed Term) Time Type: Full time Remote Type: In-Person Contract End Date: July 17, 2026 Hours of Work per Week: 35 Job Description: Payband: This position is paid at Payband G. Hours: Monday to Friday, 9:00 a.m.- 5:00 p.m., with some evenings and weekends, as operationally required. Position Summary: Under the direction of the Manager, Library Learning Commons User Engagement, the incumbent is responsible for the provision of information services and for connecting students with learning strategies and inclusive technology. This includes regular shifts on the LLC desk to support the research needs of students and faculty, as well as introducing students to resources which will allow them to practice and/or apply the skills necessary to effectively manage their time, take notes, study, and prepare for evaluations such as tests. The incumbent also works with the Learning Skills and Adaptive Technology Specialist to maintain and organize computer hardware, software, and other inclusive technology devices for students and staff, as well as providing training on inclusive technology to all campus locations and providing learning materials in alternate formats, as required. Duties and Responsibilities: Research Assistance Conducts reference interviews and handles in–depth reference inquiries in person, by phone, chat-service, and email and guides patrons to sources of information, such as the library catalogue, scholarly databases, internet resources, government publications, e-books, and a variety of print and media resources Demonstrates, to patrons (1:1 and in groups), the use of all library resources, regardless of format Provides patrons with basic help in using statistical data such as that found within the Data Liberation Initiative (DLI) collection Performs in-library research consultations by demonstrating the retrieval of resources and providing basic guidance as well as specialized research assistance Promotes and supports academic integrity and imparts expertise on citation formatting Encourages faculty to meet with librarian when further in-depth research or curriculum support is needed or requested Performs library orientation tours as required Plans and coordinates relevant LLC-related events with colleagues in support of student success Inclusive Technology Support Provides demonstrations and training to students individually and in groups in the use of specialized technology such as text-to-voice and voice-to-text adaptive technology, scanners, electronic language guides, personal FM systems, and digital recorders Remains aware and current on new developments in the field of adaptive technology. Advises Counselling and Accessibility Services staff on new developments in adaptive technology and recommends technical aids that may benefit students with disabilities Installs, and inventories hardware and software in the Test Centre and other College labs, and tracks software licences used. Maintains operation and availability of hardware and software by performing minor repairs in the Test Centre and troubleshoots equipment failures to determine need for repairs and maintenance Travels to area campuses, as needed to perform similar duties and/or coordinates installation with other computer technicians Provides learning materials for students identified by Counselling & Accessibility Services in alternate formats Creates and maintains catalogues/guides for Inclusive Technology Offers guidance and training on learning strategies, including time management, notetaking, studying, and preparing for evaluations such as tests, to students either individually or in groups Outreach: The incumbent shares in the responsibility with the Outreach Specialist(s) to develop and deliver presentations and workshops for diverse student user communities by: Partnering with and to other college departments to support the success of and to promote the services of the LLC as supportive of inclusive technology Qualifications: Post-secondary 2-year diploma in Library and Information Technician or a related field Minimum 3 years of public services experience in an academic library using advanced consultation and research skills. This includes helping customers with information searches, including scholarly databases, catalogues, statistical information (i.e. StatsCan) and the internet An equivalent combination of education and experience may be considered Experience using reference interview techniques in an academic library environment Demonstrated superior customer service skills Demonstrated ability to perform research at a post-secondary, bachelor-level/postgraduate certification level Ability to facilitate engaging workshops about learning strategies and/or adaptive technologies Relevant experience required working with clients with disabilities, including but not limited to learning disabilities, visual, physical, psychological, auditory, and medical disabilities Experience with and technical knowledge of inclusive technology and specialized software used by persons with disabilities Proficient with standard operating systems and general office software Working knowledge of general computer networking, including domain structures, cabling, imaging/cloning, and basic troubleshooting is desirable #LI-NR1 Educational Credentials While transcripts are not required for the interview, they are mandatory as a condition of employment. Equity, Diversity and Inclusion Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds. Accommodation Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: askhr@fanshawec.ca Land Acknowledgement Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located. We thank all applicants for their interest; however, only those chosen for an interview will be contacted. Find a career you're proud of and unlock your potential in a supportive environment, surrounded by a community of lifelong learners and endless possibilities. Browse the open opportunities at left or use the search and filter features to discover your perfect fit. A place where you belong: Embark on a fulfilling career journey with us! We're more than a job; at Fanshawe College you become part of a community that values your growth. We are dedicated to nurturing your success with exceptional resources, technology, and professional development. Learn more below and find out why a career at Fanshawe should be part of your future. Fanshawe provides: - Competitive compensation - Comprehensive Benefits Package - Defined benefit pension plan - Generous vacation and holiday entitlements - Full-time employees start at a minimum of 3 weeks of vacation per year in addition to our paid college closure from Dec. 25 – Jan. 1 - Prepaid leave/salary deferral plan - Subsidized maternity and parental leave - Family tuition program - Flexible work policy - Employee and Family Assistance Program - Corporate Discounts through CAUBO Professional Development Education is at the heart of the Fanshawe experience for both students and employees. Organizational Development and Learning provides professional development and training opportunities for employees to grow and develop new skills. Fanshawe also offers: Tuition reimbursement and subsidy programs Professional development leave Fanshawelearns LinkedIn Learning Fanshawe College is proud to offer a lifetime retirement pension. Find out more information on the CAAT Pension Plan website: Full-time Job Postings: DBprime Plan Part-time Job Postings: DBplus Plan
