Responsibilities:
Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs. Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
General Skills:
Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined.
Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems
Development Methodologies Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives
Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects
Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up
Experience developing strategies, preparing business cases and cost-benefit analysis
Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement
Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope
Awareness of emerging I&IT trends and technologies
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
A team player with a track record for meeting deadlines
Desirable Skills:
Experience in the use of information retrieval packages Knowledge and understanding of Information Management principles, concepts, policies and practices
Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping
Experience in structured, object oriented and agile methodologies for user requirements
Experience developing performance measures for business analysis evaluation and subsequent follow-up
Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Requirements
Experience and Skill Set Requirements:
Must Haves:
Experience with disaster planning recovery - at least 2-3 yrs of exp at least. - MUST HAVE
Experience with business process mapping / value stream mapping - MUST HAVE
Experience with Lean Six Sigma - MUST HAVE
Experience with multiple stakeholders with solid communication and documentation exp.
Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements.
Experience with architectural framework system, specifically Zachman Framework (general understanding)
Experience as a Project Manager/BA - strong PMLC understanding.
Skill Set Requirements:
10+ years of extensive experience in the following:
Business Analyst Experience:
Applies depth of domain & functional expertise for the assigned portfolio to drive the expected business value.
Understanding of systems environments, business analysis and change management in projects or programs related to integrated multi-ministries’ government services.
Knowledge and experience in preparing detailed analysis and recommendations to ensure compliance with appropriate public sector, industry and international standards on security, privacy, and accessibility (must have)
Ability to assist with the security issues that could impact developed front-end and integrated systems.
Develops informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements.
Experience with architectural framework system, specifically Zachman Framework (must have)
Disaster Recovery Planning (nice have)
IT service value stream mapping (must have)
Ability to work with business and development teams to document system requirements.
Experience with a wide range of methods, tools, and techniques for business analysis such as, but not limited to business functional modelling, business event modelling, business process mapping.
Demonstrated experience with creating Business Cases, Screen Design/User Interface, Business Process Models, Privacy Impact Assessment and Threat Risk Assessments
Technical Experience:
Knowledge of theory and principles of systems design and development, programming concepts and languages, and related methods, techniques, practices, and standards
In-depth knowledge of WCAG 2.0 Standards and AODA Compliancy levels
Knowledge and experience creating Wireframes, Use Cases, User Stories (must have)
Exposure to working with diverse business environments and enterprise-wide system.
Knowledge of Large Language Model and Generative AI application
Demonstrated Experience with Joint Application development (JAD), Unified Modelling language (UML), and Computer Aided Software Engineering (CASE) tools.
Knowledge and Experience of DevOps.
Knowledge of Big Data platform and application.
Project Experience:
Experience with Driver and Vehicle ServiceOntario portal services (nice to have)
Minimum 5 years experience in creating enterprise architecture documentation; expert level in architectural deliverables, including the following must haves below:
Checkpoint/Gating Matrix
Logical and Physical Documentation
Logical and Physical Deployment Models
Business Architecture Approach
Sequence Diagram
Data Flow Diagram
Cross Functional Team Process Flow Diagram
Architectural documents for ACT and ARB approvals
Exercises judgment to identify, diagnose, and solve problems within given rules.
OPS project experience (except Driver & Vehicle SO portal services).
Agile project experience, and sources management.
Communication Skills:
Demonstrated experience in solving problems analytically and making sound decisions based on.
Experience in negotiating using both verbal and written communication skills and should have worked in a team-based environment with a proven record of meeting deadlines.
