What you'll do
Supports the Associate Producer/Producer and projects Leadership with day-to-day operations.
Manage a team of Production Coordinator(s) and/or Production Assistant(s).
Assist Producer in managing Client support and daily interactions revolving around needs of the project.
Make certain that the projects/partner relationships they oversee have the needed resources to accomplish project goals.
Ensure all project needs (creative and production) are being met, and if not, then work with the necessary parties to find solutions for all needs.
Oversee project task tracking and all software related to it.
Communicate and interact with other internal departments, and ensure that plans/assets are delivered to the clients in line with schedules.
Help manage any file versioning software we’re responsible for, both internally and externally.
Oversee and drive the improvement of the production workflow of the entire project; this includes project scheduling, milestone benchmarks, resource management, and communication of information.
Delegate and lead training sessions for their Coordinator(s) and Assistant(s).
Help creative leadership in defining a full plan for their project that will allow both creative and operational goals to be achieved.
Work alongside the project's full production team in any budgeting, scheduling, or task-tracking request made.
Sit upon various Studio committees that focus on bettering current software and workflows being actively used by teams.
Report weekly to the Head of Production with project updates and potential red flags.
Contribute to team efforts and perform additional tasks to support department goals as needed.
Qualifications
2-3 years experience in sequential work.
Shotgrid experience is required, Jira/Confluence and Perforce are preferred.
Customer Service or Outsourced Client experience.
Strong ability to collaborate with multiple teams, both internal and external.
Excellent interpersonal skills and great verbal and written communication skills.
Up-to-date knowledge of different game genres
Analytical and problem-solving aptitude.
Proactive, dynamic, and diplomatic.
Result-oriented and works well under pressure.
Flexibility and ability to multitask.
Ability to effectively communicate in English.