Experience Aviva Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most. The Opportunity The Product Development Manager plays a critical role in shaping and supporting Aviva Canada’s Personal Insurance (PI) product portfolio. This role combines strategic thinking with hands-on execution - leading select initiatives while providing analytical and research support to drive product competitiveness and customer value. You will work closely with Senior Product Managers and cross-functional teams to ensure our products remain relevant, profitable, and aligned with evolving market needs. What you’ll do: Support Product Strategy & Delivery: Assist in planning and execution of product reviews, contributing insights and recommendations to improve, simplify, or retire offerings Lead Targeted Initiatives: Independently manage smaller-scale product enhancements or ad-hoc initiatives from concept through implementation, championing the voice of the customer Research & Analysis: Conduct competitive benchmarking, performance analysis, and customer insight reviews to identify trends and opportunities Enable Innovation: Contribute to emerging propositions, including telematics and resilience-focused solutions, by supporting analysis, business case development, and financial modeling Cross-Functional Collaboration: Work with underwriting, pricing, data science, claims, marketing, operations, risk and IT to ensure smooth delivery of product changes Performance Monitoring: Assist in tracking KPIs, operational metrics, and customer experience data to inform continuous improvement Product Governance: Actively manage the product review roadmap, ensuring adherence to processes, templates and controls, while identifying opportunities to streamline the governance framework Market Awareness: Maintain regular updates on competitor and industry developments to support proactive product positioning What you’ll bring: Undergraduate degree in business or other related field, or equivalent experience. At least 5 years of experience with personal P&C insurance Candidates with prior experience in insurance product development and/or product management preferred Personal Insurance Expertise: Strong understanding of PI products and familiary of underwriting and regulatory frameworks Influential Communicator: Skilled at presenting ideas and building consensus across stakeholders Organized & Disciplined: Proven ability to manage projects with precision and accountability Data-Driven Analytical Strength: Advanced ability to interpret complex data sets, assess quantitative and qualitative value, and translate insights into actionable strategies Executive-Level Reporting: Capable of distilling key findings into clear, concise recommendations for senior leadership Proactive & Self-Starter: Demonstrated ability to independently research, engage external partners, and uncover new product opportunities What you’ll get: Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities. Hybrid flexible work model Outstanding career development opportunities. We’ll support your professional development education. Competitive vacation package with the option to purchase 5 extra days off per year. Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion. Corporate wellness programs to support our employees’ physical and mental health. Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted internally & externally. Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada. We help our 19.5 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight. So, we’re passionate about helping our 23,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.
