Since our founding in 1935, Morgan Stanley has been committed to serving local and global communities by being a market leader in Investment Banking, Securities, Investment Management and Wealth Management services. Our belief that capital can work to benefit all of society inspires us to put our clients first, lead with exceptional ideas, hold our business to high ethical standards, and give back to communities around the world through philanthropy and public works. We have a smart casual dress code and operate under a philosophy that balances work with your personal life. Our people's talent, passion, and expertise is the fuel on which our organization runs, therefore, our people are our greatest asset. Diversity and inclusiveness is a critical component for our success and it is our priority to continue building a firm that values the unique background and identity of every one of our employees, thus enabling our people to bring their full, and best selves to work each day. Teamwork is the essence of our approach, and so are the values of integrity, excellence, and enabling our people to achieve at the highest levels. We invite you to learn more about our commitment to diversity and serving our community. MS Wealth Management (MSWM) Technology Morgan Stanley Wealth Management (MSWM) Technology is the global technology department responsible for the design, development, delivery and support of the technical solutions behind the products and services used by the Morgan Stanley Wealth Management (MSWM) business. The department is comprised of 10 organizations: Sales, Banking & Corporate-Client Technology, Investment Products & Markets Technology, Client Reporting, Core Processing, Private and International Wealth Management Technology, Technology Integration Office, Enterprise Infrastructure & Production Management, Capital Markets Application & Data Services, Deployment Planning & Release Management, and the Chief Operating Office. Position Description This position is for an Identity and Access Management SRE Senior Associate /Director with experience for Morgan Stanley Wealth Management - IAM SRE Senior Associate working on Core Platform Services Identity and Access Management Team at Morgan Stanley's Bengaluru office. The Identity and Access Management team is part of the Wealth Management Organization at Morgan Stanley. SRE Senior Associate/Director position is a highly visible/critical role, which will be a team member of technical SME'S managing the stability and optimization of the Wealth Management entitlement platform. Scope includes but not limited to, the day-to-day support of the organization's technology related outages, collaboration on technology projects focused on stability, optimization, business impact analysis, and associated risk-related methodologies. This role will be responsible for overall stability of the Wealth Management entitlement platform in distributed The ideal candidate will be a self-motivated team player committed to delivering on time and should be able to work with without or minimal supervision Responsibilities Experience working in Agile teams and an understanding of Agile practices Attendance on Squad meetings to ensure they are solutions-focused Experience helping Agile teams to establish and adhere to norms and practices Ability to collaborate with team members on solutions to address challenges and roadblocks A continuous improvement mind-set and dedication to finding creative ways of working A dedication to cross-function collaboration, communication and breaking down of silos Work directly in a squad to drive performance using Agile values, practices, and processes. Candidate will monitor team performance through the metrics dashboards and help identify continuous improvement opportunities to support the team to work smarter, and more effectively. Provide transparency to Lead with respect to risks, blockers, impediments at Scrum of Scrum calls and recommend/implement strategies for effective and efficient operations. Conduct squad assessments to ensure agile principles and best practices are being met and achieved. Demonstrated ability to manage multiple projects simultaneously and to resolve impediments to meet all deadlines. Experience in working with agile and deployment lifecycles and/or tracking and process management tools, e.g. JIRA, Jira Board, Release Change Management Follow Change Management Release process Monitor deployments during releases. Identify and analyze opportunities and make tactical/strategic recommendations Deep skills in project management tools, including Microsoft Project, Access, Word, Excel, Visio, and SharePoint. Hands on project management approach that includes a proven track record of project execution Cloud knowledge and drive to enhance existing knowledge with new products/technologies. Plan and conduct relevant meetings with key stakeholders. Self-motivated with exceptional oral and written communication skills, ability to communicate clearly and concisely Access Management (requests, provisioning) o Understanding the firm's access management and data security controls and ensuring they are followed. o Responding to user inquires related to EPR entitlements. o Troubleshooting user entitlement issues. Systems support (stability, availability) Night/Weekend project/Oncall support rotation Desired skills Primary Skills / Must have Site Reliability Engineering. Bachelors degree and/or extensive relevant experience. Minimum of 5+ years experience in technology or technology troubleshooting environment. Prior Mainframe RACF experience and/or RACF Certified. Functional MS SQL or Mainframe DB2 experience - Intermediate Level. Splunk/Grafana log queries and dashboards. Azure Cloud Fundamentals trained/certified. Experience with infrastructure and application monitoring tools such as AppDynamics, APICA Synthetics, etc. ITIL Concepts. Agile DevOps Experience. AI appliation knowledge Solid customer service, people management and interpersonal skills. Strong organizational, analytical and problem solving skills. Excellent verbal and written communications skills. Must be able to multi-task. Functional knowledge of Unix or Linux. Microsoft Office suite of tools (Excel/Word/Teams/Outlook/OneNote). Secondary Skills / Desired skills PagerDuty. Tableau. Understanding of SLIs and SLOs. Quality assurance and testing. Experience with automation. Experience with troubleshooting in Java platform or .NET experience. Knowledge of Identity Access Management. Experience in wealth management or financial sector. Familiarity with Morgan Stanley's Wealth Management Technology. Prior experience with entitlement processing and troubleshooting * RACF Certified. WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. At Morgan Stanley, we advise, originate, trade, manage and distribute capital for people, governments and institutions, always with a standard of excellence and guided by our core values. Morgan Stanley is dedicated to providing first-class service to our clients, in a way that reflects our commitment to creating a more sustainable future and fostering stronger communities around the world. In each line of business, we strive to demonstrate our belief in the power of transformative thinking, innovative strategies and leading-edge solutions—and in the ability of capital to work for the benefit of all society. What We Do
