As an Outbound Logistics & Data Support Coordinator, you’ll play a key role in ensuring our customer orders are managed smoothly from start to finish. You’ll be responsible for handling both EDI and non-EDI orders, resolving issues as they arise, and keeping everything on track.
Responsibilities
Process and manage both EDI and non-EDI customer orders with accuracy and speed
Review purchase orders and ensure all details (pricing, quantities, delivery dates, labels) are correct
Perform data entry of customer orders , and verify order details for accuracy , collaborate with other departments to address inquiries promptly.
Collaborate closely with Sales, Credit, Traffic, and Warehouse teams to resolve issues and keep orders moving
Work with EDI transaction sets and vendor portals to ensure compliance and smooth processing
Monitor inventory, adjust allocations, and generate pick tickets to support timely order fulfillment
Coordinate shipping logistics, from routing and carrier appointments to delivery confirmations
Generate invoices, ASNs, and shipment documentation to ensure seamless invoicing and tracking
Investigate chargebacks, delivery issues, or discrepancies, keeping stakeholders informed at every step
3+ years of experience in logistics, supply chain, or a related role
Strong knowledge of outbound logistics procedures and order managementHands-on experience with EDI systems, vendor portals, and related transaction sets
Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/PLM systems (BlueCherry experience is a plus)
Excellent problem-solving skills with the ability to troubleshoot issues quickly and effectively
Strong organizational and time management skills with a high level of accuracy and attention to detail
Analytical mindset with the ability to interpret reports, track inventory, and recommend adjustments
Clear and professional communication skills (both written and verbal), able to collaborate across departments and with external partners
Experience coordinating with carriers, warehouses, and third-party logistics providers
Ability to work independently and manage multiple priorities in a fast-paced environment
A proactive team player who thrives in a collaborative environment and takes initiative
100% free public transit – Your commute is on us!
Flex hours – Enjoy 12 flex days per year to work from anywhere, plus WFH once a week
Free breakfast on Fridays – Start your last workday of the week with something tasty on us!
Early Fridays – Wrap up at 4:00 PM... or 1:30PM in the summer!
A gift card on your birthday – happy birthday from us to you!
Summer rooftop terrace vibes – Work breaks with a view.
5 à 7 summer hangout – Chill out at Esplanade Louvain, an outdoor space with gardens and music right next door.
Team events & celebrations – Big thanks to our social committee for keeping the fun going!
On-site free gym access – Includes weight room, yoga, bootcamp, and Zumba classes.
Indoor bike parking – Ride worry–free, rain or shine.
Health & Dental – Insurance? We got you covered!
