Your company, your values, your career!
Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values, leadership accountability, and the growth and development of our Ambassadors.
The Executive Assistant to the President & CEO/Assistant Property Manager contributes to the overall success of Coast Hotels by providing advanced administrative services and support for the President & CEO of Coast Hotels.
Responsibilities:
Works with Directors and the Executive team in achieving company wide goals
Attends and takes detailed minutes of meetings that the President & CEO attends including Director and Executive team meetings
Manages smooth communication between Coast Hotels and APA Hotel Co.
Provides translation services as required
Aware of and understands how own area impacts and is impacted by other areas
Manages the implementation of change initiatives
Considers and maintains the product/service
Performs administrative tasks such as running internal reports, creating business plans, handling communications, meetings, prioritizing and flagging important issues, handling high-level and/ or confidential information, maintaining inventory levels and data bases
Coordinates inter-office/property communication and maintains operational standards such as implementing and maintaining filing systems, preparing, coordinating and distributing presentation material
May direct the work of others in an administrative function, monitoring the quality of work and providing feedback on the degree to which operational standards are met
Operates within boundaries of authority and adheres to company policies and practices
Maintains health and safety standards and complies with all regulations
Responsible for the security of the property, the Ambassadors and guests when completing tasks
Is visible and accessible, providing open access for Ambassadors to build rapport, discuss issues and resolve concerns
Fosters an environment that is motivating and engaging
Delivers excellent guest service aligned with company policies and brand promises; removes barriers to delivering exceptional guest experiences
As Assistant Property Manager will also:
participate in debrief meetings
consolidate 5 year capital plans following meetings and tours
prepare bi-weekly capital projects review
prepare and present monthly capital projects report
prepare monthly capital projects review
review and file capital projects
request and obtain quotes or proposals as needed
prepare summary sheets for projects including pricing, specifications, timing
create necessary purchase orders
review approved AFEs and distribute
prepare project closing documents including invoices, cheques, photos before and after, quotes, POs, AFEs
Other duties as required
Skills/Knowledge/Experience:
Secondary School diploma; post secondary courses in applicable field
Fluent in Japanese and English, both spoken and written
Minimum 4 years of related experience with at least 1 year in a customer service/client relationship role
High level of accuracy and attention to detail
Ability to adapt and learn new technologies
Advanced communication, interpersonal, and customer service skills
Advanced level in the use of MS Office Suite
Strong phone manner/etiquette
Exemplifies Coast’s core values and enjoys working in a culture of accountability
Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!
Coast Hotels is an Equal Opportunity Employer
Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted
NO PLACE LIKE COAST !
