DFCC Quality Control Analyst II - Lithia Canada Leasing, Woodbridge, ON L4K 8R1 Pfaff Leasing / DFCC Pfaff Leasing/Driveway Finance Corporation Canada (DFCC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, one of the largest automotive retailers in North America. DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative approach combines technology with personalized service to simplify the vehicle financing experience. At DFC, we’re driving the future of auto finance! Hiring Now: DFC Quality Control Analyst II Schedule: Monday - Friday, 9:00am - 5:00pm Pay: $60,000.00 - $80,000.00 CAD annually, DOE Location: Hybrid - at least two days on-site weekly (Woodbridge, ON.) Pfaff Leasing Quality Control Analyst II Quality Control Analyst II plays a critical role in ensuring that Pfaff Leasing’s operations meet internal standards, regulatory requirements, and industry best practices. This role supports the organization’s compliance and risk management framework, with a focus on quality assurance, anti-financial crime controls, and continuous process improvement. Operating independently, the Analyst will identify issues, recommend solutions, and escalate concerns when necessary. Responsibilities Conduct scheduled quality reviews of departmental processes, procedures, and workflows in accordance with the policies and procedures. Identify, document, and report non-conformities and deviations from policy or regulatory standards. Collaborate with department managers to test and validate corrective actions, ensuring timely and effective resolution. Recommend enhancements or additional controls to strengthen operational integrity. Support the development, implementation, and testing of the regulatory compliance program across the organization. Assist in preparing training materials and delivering sessions on AML/ATF/KYC/EDD topics relevant to the auto financing and leasing sector. Contribute to regulatory reporting and internal compliance updates for senior management and external agencies. Perform risk assessments, monitoring, and surveillance activities to ensure controls are proportionate to identified risks. Conduct transaction monitoring, customer risk rating, and name screening; provide advisory support to business units on risk mitigation. Participate in user acceptance testing (UAT) for new systems and applications. Stay current with regulatory changes and assess their impact on business operations. Take ownership of assigned tasks, escalate issues appropriately, and follow through on remediation efforts. Skills and Qualifications Minimum 5 years of experience in Quality Assurance, Compliance, or Audit (preferably in financial services). Strong understanding of Canadian AML/ATF regulations and FINTRAC reporting obligations. Proven ability to implement process improvements and drive operational efficiency. Experience in cross-border communication and collaboration (Canada and USA). Skilled in developing and delivering compliance training programs. CAMS certification or equivalent experience with a FINTRAC reporting entity is preferred. Competencies Acts ethically, takes initiative, and follows through on commitments. Embraces learning, believes in accountability, focuses on results. Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results Thrives on a team, stays positive, lives our values NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed. At Pfaff, people are the heart of our organization, and providing a great workplace is an essential part of fueling our success. We have a 60-plus year history in Canada, with a reputation built on a passion for performance, a love of cars and the car business, and exceptional customer care. Now, as part of Lithia & Driveway, the largest publicly traded dealership group in North America, Pfaff is part of a network of over 300 stores in Canada, the U.S., and the United Kingdom. Our network offers high performing individuals nearly unlimited opportunities for advancement. With guidance from our mission, Growth Powered by People, we have created a workplace where employees can learn, grow, and succeed. Our experienced teams and innovative ideas drive our success, and we’re looking for more talent to join us on the open road of achievement.
