You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.
You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that balances independence with support. We customize our care, so that it’s right for our residents and their loved ones. A funny thing happens when we encourage our residents to engage and enjoy—we do the same. This is healthy living at its finest. Join us.
Click here for This is Marquise Hospitality video!Job Summary
The Hospitality Manager will be responsible for the management of events, catering and the concierge program of a leading consulting and technology company located in Calgary, AB. The Hospitality Manager will provide Workplace support and solutions to professionals within an 18,000 square foot technology focused office, and will directly supervise 5-8 concierge associates across four locations in Western Canada.
If you were to come on board as a Hospitality Manager, we’d ask you to do the following for us:
Provide engaging and anticipative service to all office employees, executives, and visitors.
Lead a team and manage all HR functions, support, payroll and associate development plans
Perform administrative tasks and provide guidance to team in completion, including time-off and daily coverage schedules
Coordinate day-ahead team reviews and daily activities to ensure timely, accurate completion of tasks
Inspire, motivate, and engage staff to prioritize excellent customer service and hospitality above all else
Work closely with facilities, local technology teams, and other key stakeholders to ensure a flawless in office experience
Collaborate with internal partners on the entire meeting/event lifecycle including critical paths, resource allocation, sourcing of specific products, assignment of responsibilities, management of logistics
Coordinate with external vendors and catering suppliers as required, ensuring the highest level of satisfaction for in office and external meetings and events
Support and carry out security, fire, health, and safety guidelines as required
Coordinate with 3rd party vendors relating to systems, maintenance, etc.
Assist with room set ups and AV support
Light housekeeping and other duties as required
Think you have what it takes to be our Hospitality Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:
Degree or working experience in a luxury hospitality environment is considered a strong asset – corporate, restaurant or hotels. Preference given to those with events/catering experience
At least 3 years in a supervisory or management role
Excellent written and verbal communication skills
Strong relationship building, analytical and adaptability skills
Strong technical skills and ability to learn and operate internal and external systems.
Ability to manage competing priorities and meet frequent deadlines.
Intermediate to advanced proficiency in Microsoft Office (Excel, Outlook, Teams, PowerPoint etc.) Proficiency in event Management or Rooms Booking Software is a bonus
Resourceful learner with an improvement mindset and strong problem-solving abilities
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.
