Job Description What is the opportunity? We are seeking a highly skilled Associate Director for Pension Operations to lead key functions within our group annuity business. This role is responsible for pension actuarial calculations, complex case management, and ensuring compliance with pension legislation and contractual requirements. You will partner with internal and external stakeholders to deliver accurate high quality pension administration and client onboarding. What will you do? •Lead and oversee all pension administration activity activities, including pension calculations, commuted values, family law valuations and guidance on legislation across multiple jurisdictions •Resolve complex pension issues by collaborating with legal, compliance, finance, plan administrators, and external partners to ensure proper interpretation, documentation, and communication •Manage and execute onboarding for new group annuity clients, working closely with pricing teams, consultants, and plan sponsors to ensure seamless integration into the administration system •Provide strategic oversight for pension administrative technology, including system functionality, validation of upgrades and continuous process improvements to reduce risk and enhance operational efficiency •Develop and maintain operational controls, policies, and procedures while supporting audit requests, resolving pension-related queries, and ensuring an outstanding experience for client and internal stakeholders What will you need to succeed? Must Have •7 to 10 years of strong actuarial expertise with depth in pension legislation, pension administration, and complex valuation work •Proven experience working with cross functional partners and external stakeholders to manage complex cases and deliver high-quality outcomes •Strong analytical skills, attention to detail, and the ability to interpret legislation and apply it operationally •Excellent communication and client-engagement abilities Nice to Have •Fluent in French •Experience with system enhancements, administrative platforms, or process optimization initiatives is an asset What's in it for you? • A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans • Competitive pay and high-earning potential • All the tools, training, and team support you need to grow your career • Flexible work/life balance options • RBCI software tools to boost your productivity RBC is an organization that succeeds by bringing out the best in its people. You’ll be part of a supportive, inclusive team that shares common values – including a fundamental respect for each other. At the heart of this is a commitment to diversity. RBC respects and responds to the many competing and evolving priorities in our lives – so you can focus on what you can do best – putting clients first. Job Skills Additional Job Details Address: MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA City: Mississauga Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: INSURANCE Job Type: Regular Pay Type: Salaried Posted Date: 2025-12-01 Application Deadline: 2026-01-03 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
