Delivery Clerk
Lead the charge in a calming touch, as a Delivery Clerk you will keep things
running smoothly in our fast-paced warehouse!
This part-time position is an on-site position at our Windsor Tepperman’s location, offering an immediate opportunity to join our team and fill a current vacancy.
Why Work For Us
We offer job stability like no one else, as we are a 100-year-old family-owned company.
We provide competitive wages and pension-matching program.
We offer a competitive annual incentive bonus and top it off with unbeatable staff discounts and other perks.
We have a comprehensive benefits package with extended health care, critical illness coverage & life insurance.
Who You Are
As the Delivery Clerk, you embody exceptional customer service and adept problem-solving skills. You serve as the frontline representative, equipped with the ability to deftly de-escalate customer concerns and provide personalized assistance. Responsible for ensuring a seamless delivery experience, you meticulously enter and manage customer information while coordinating efficient pick-ups.
In this pivotal role, you champion friendly and courteous customer service both in-person and over the phone, creating lasting impressions with each interaction. You play a crucial role in coordinating all customer pick-ups, utilizing your organizational prowess to streamline processes and enhance operational efficiency.
Are you passionate about providing friendly and courteous assistance, both in-person and over the phone? At Teppermans, we're not just about selling products; we're about creating experiences that resonate with our customers on a deeper level. As we continue to grow and innovate, we're seeking a dynamic Delivery Clerk who embodies our core values.
Overview:
Reporting to the Warehouse Supervisor, the Delivery Clerk is responsible for delivering exceptional customer service while accurately entering customer information and coordinating customer pick-ups. Delivery Clerks are responsible for using various complex internal software systems to complete data entry in an extremely fast-paced environment.
Roles & Responsibilities
Reporting to the Warehouse Supervisor, the Delivery Clerk is responsible for:
Delivering friendly, courteous, and exceptional personalized customer service both in person and over the phone
Coordinating all customer pick-ups in an efficient manner
Updating reports to be used by Tepperman’s staff
Using routing software and other computer applications
General office duties
Qualifications
Strong customer service and communication skills
Demonstrated problem solving skills
Strong organizational and time management skills
Ability to multi-task and adapt to change in a fast-paced environment
Demonstrated exceptional attention to detail is a must
Effective interpersonal skills to effectively deal with both internal and external stakeholders
Effective telephone skills
Advanced computer skills
What Makes Us Different
At Tepperman’s we prioritize employee growth and development, offering opportunities for training and advancement within the organization. We foster a collaborative and inclusive work environment where all team members’ contributions are valued and recognized. Join us and be part of a team dedicated to excellence in financial services.
Visit our website at www.teppermans.com/career to learn more and apply!
We are an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Please advise us, if you require an accommodation, and we will work with you to meet your needs.
