Why join us?
We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...
Position Summary
Custodians play a key role in creating a safe, clean, and welcoming environment for our guests and staff. This position is responsible for maintaining the cleanliness of public spaces, offices, and washrooms, while also assisting guests with inquiries. Custodians work closely with their team under the direction of the Assistant Supervisor and report directly to the Supervisor. This role involves physical work, including lifting and carrying, and requires adaptability to a variety of alpine weather conditions.
Key Responsibilities
Deliver exceptional guest service by being approachable, friendly, and helpful.
Maintain cleanliness of washrooms, offices, and public spaces, including floors and high-traffic areas.
Collect and dispose of garbage and recycling efficiently.
Provide guests with accurate information about the mountain and its operations.
Assist with monitoring and organizing cleaning supply inventory.
Report maintenance or repair needs to the Supervisor promptly.
Work at multiple locations across the mountain, including alpine areas with variable weather (rain, snow, cold, heat).
Perform other duties as assigned.
Qualifications & Skills
Strong communication skills (verbal and written).
Commitment to providing excellent guest service.
Previous professional cleaning experience (asset).
Basic repair or maintenance experience (asset).
Positive, energetic, and self-motivated attitude.
Strong time management, problem-solving, and teamwork abilities.
Detail-oriented with the flexibility to adapt to changing priorities.
Physical & Work Environment Requirements
Ability to stand, squat, bend, and lift for extended periods.
Ability to use hand tools when required.
Must be reliable, exercise good judgment, and report fit for duty.
Comfortable working independently in a remote, alpine environment.
Additional Information
This position is subject to the policies outlined in the Employee Handbook, HR Policy Manual, and the Alberta Employment Standards Code.
The Perks:
FREE - Your staff pass is your ticket to ride Sunshine!
Ski & Ride – Free days & discounts at ski resorts across Canada
Staff Events – Staff parties, BBQs, spring night skiing, dog sledding & more
Career – Recognition programs & career development opportunities
Wellness – Discounted fitness passes, yoga, onsite support & professional support
Onsite discounts – Food & beverage, retail, & hotel stays
Exclusive deals – Brand-named gear & local businesses
And much, much more!
Can’t wait to get started? Great, because we can’t wait to hear from you!
Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.
