Role Overview: At McAfee, we’re committed to creating secure, intuitive, and delightful experiences for millions of users worldwide. As a UX Researcher, you’ll be at the forefront of shaping product experiences by uncovering insights that drive design and business decisions. We are looking for a Researcher who is passionate about understanding users and translating insights into impactful experiences. You will bring a mix of technical expertise, design knowledge, and strong communication skills to the team. This is a Hybrid position located in either Waterloo or Toronto, Canada. You will be required to be onsite on an as-needed basis, typically 1 to 6 times a month. We are only considering candidates within a commutable distance to one of the two locations and are not offering relocation assistance at this time. About the role: Collaborate closely with interaction designers, content strategists, product managers, marketers Plan and conduct lightweight prototype testing to evaluate design assumptions and reduce risk prior to development. Apply statistical methods to interpret research findings and ensure reliability and significance. Apply event tracking and funnel analysis to production environments to detect friction and inform design refinements. Design and execute light qualitative studies (e.g., interviews, usability tests) to complement quantitative findings. Translate complex data into clear, actionable recommendations that influence product design. About you: 4+ years of proven experience in UX research within software or digital product environments. Proficiency in inferential statistics and ability to structure controlled experiments. Experience with tools like Excel, R, or Python for running basic analyses. Experience analyzing user journeys and conversion funnels to identify friction points and optimize engagement. Strong understanding of UX principles and design heuristics. Experience conducting top-down qualitative analyses aligned with research objectives. Familiarity with triangulating findings using multiple data sources Comfortable working in a fast-paced, collaborative environment. Skilled at fostering alignment within your team and stakeholders. #LI-Hybrid Company Overview McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment. Company Benefits and Perks: We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We’re proud to be Great Place to Work® Certified in 10 countries, a reflection of the supportive, empowering environment we’ve built where people feel seen, valued, and energized to reach their full potential and thrive. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Bonus Program Pension and Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status. McAfee recognizes and supports its obligation to reasonably accommodate applicants and employees with disabilities. We are here to help. Please let us know if you need a reasonable accommodation for any part of the application, interviewing, hiring, or at any other time during the employment process. Please do not include personal medical information in the email. Diversity is foundational for our business success. We want to be a workplace of choice for all people and we value the unique perspectives offered by a diverse workforce. McAfee does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, protected veteran status, age, ancestry, medical condition, genetic information, marital status, pregnancy, or any other legally protected status. This principle applies to all areas of employment: recruitment and hiring, training, performance evaluations, promotions and transfers, compensation and benefits, and social and recreational programs. McAfee desires to be an employer of choice with an inclusive environment for all individuals. As part of this goal and in compliance with various laws and regulations, McAfee provides reasonable accommodation to applicants and employees. Requests for reasonable accommodation for applicants and employees are evaluated on a case-by-case basis. By submitting your CV/resume, McAfee will use the personal data that you have submitted in order to consider your application for a relevant role. McAfee processes personal data in accordance with its Privacy Policy (https://www.mcafee.com/enterprise/en-gb/about/legal/privacy.html).
