ROLE: QA Manager
REPORTS TO: QA Director
LOCATION: Port Coquitlam
We are looking for a dynamic Quality Assurance Manager to join our rapidly growing company to lead our Quality Assurance team! Our Quality Assurance Manager will play an integral role within the management team in ensuring that our products satisfy all quality and regulatory requirements before they reach our customers.
Opportunities
The main challenge is to be responsible for the operation and management of our small but essential Quality Assurance Department. However, this provides opportunities for planning and coordinating the activities necessary to provide management with confidence that Meadowfresh’s products and services satisfy the quality and regulatory requirements and for reporting the status of such compliance to management on a periodic basis.
Here is who you are…
Drive & motivation
You are passionate about quality assurance with a continuous improvement mindset
You are proud to be the champion of quality
You thrive in a leadership role that requires responsibility, collaboration, and teamwork
You enjoy using your analytical and strategic thinking to troubleshoot and resolve quality and production-related issues
Character & Abilities
You are a solid leader and people manager that prefers coaching rather than a policing approach
You are able to multi-task and set priorities for yourself and your team in a fast-paced workplace
You appreciate the detail of attention and accuracy
You are an overachiever who strives for results, excellence, and continuous improvement
You are a strong team player that encourages communication and collaboration
Knowledge & skills
You have experience working with the CFIA and an understanding of the applicable regulations and audits
You have a strong working knowledge of and demonstrated ability to implement HACCP, GFSI Schemes (SQF, BRC, or ISO), SOPs, SSOPs, and GMPs applicable to food production and food safety principles.
You have demonstrated solid analytical, problem-solving, and decision-making abilities
You have excellent numerical skills and an understanding of data analysis methods
Experience
You have proven experience as a QA Manager
You have a Degree in Food Science, Nutrition, Chemistry, or other relevant education
You have a minimum of three years of thorough hands-on knowledge of food/dairy quality assurance standards and processes
Nice-to-Have
You have experience implementing RCAs to solve complex QA/QC technical issues
You have cross-functional training (production and projects)
You have led third party GFSI and CFIA audits
You have experience in UHT and ESL processing
things you will do…
Manage the Company’s Quality Assurance Department and its personnel, including the establishment of goals, schedules, priorities, staffing, training, and budgets.
Reviews quality assurance system and methods on a periodic basis to ensure its efficient operation and its compliance with applicable regulations and standards.
Implement, monitor and verify HACCP and Food Safety Program.
Promotes and maintains food safety, food quality and food defense requirements.
Ensures the operation meets and/or exceeds quality, distribution and production guidelines as set by government and company standards.
Reviews QA inspection reports to assess findings, responses, and need for follow-up activities.
Audits and reviews all programs and procedures on annual basis or when significant changes/implementations occurred.
Ensures that the Good Laboratory Practice Master Schedule is maintained according to regulations, standards, and procedures.
Conduct plant inspections and support production, sanitation, maintenance, and warehouse departments when food safety, quality or compliance issues may arise.
Conduct follow-up with different departments on action plans as a result of HACCP reassessments / internal and external audits.
Occasionally works on R&D projects for implementation of new product ideas
Effectively communicates with personnel, clients, subcontractors, regulatory inspectors, and third party organizations.
Hires, reviews, motivates, and disciplines, as appropriate, QA personnel.
Performs other related jobs that may be assigned by the Plant Manager.