Personal Support Worker
St. Mary’s Health
Number of Openings: 1 Division: St. Mary’s Health
Full/Part Time/Casual: Full Time Program: St. Mary’s Health
Regular/Temporary: Regular Location: Guelph
Union: SEIU Hours of Work: Days (8am-4pm/9am-5pm)
weekend rotation
approx. 75 hours bi-weekly
Posting Date: September 23, 2025 Closing Date: September 30, 2025
Wages: SEIU Union Wage Grid
$19.33 per hour French Language Skill Requirement: N/A
This posting is for a current vacancy.
POSITION SUMMARY:
The Personal Support Workers – Hospital at Home Waterloo Wellington Program (PSW-HHWW) enhance the quality of life of SJHC clients by providing quality and compassionate care in the form of personal care assistance, medication reminders, physical and cognitive support and home keeping assistance. PSW-HHWW significantly assists in enabling individuals to live in a safe and healthy manner after being discharged from hospital, and provides support with the Daily Activities of Living.
The PSW-HHWW works cooperatively with the program Director, Managers, Clinical Educators, Program Assistants and other multi discipline care givers in providing quality client-centered care. PSW-HHWW adheres to daily care schedules and overall care plans.
Clients have recently been discharged from hospital and require more support in the daily management of their own care needs, as well as with the daily living activities, for a short period of time. In some instances, the PSW may have enhanced learning and Skills Transfer opportunities in order to provide care to a certain client population.
CORE DUTIES AND RESPONSIBILITIES
Assisting clients with daily personal care activities, in keeping with their individual care plan
Bathing
Dressing/undressing
Personal hair care
Shaving/grooming
Mouth care
Preventative skin care
Bathroom activities
Feeding
Other personal hygiene tasks
Assisting clients with daily housekeeping activities, in keeping with their individual care plan
Light apartment housekeeping (sweeping, tidying, dishes etc.)
Laundry services
Light meal preparation / safe food handling
Assisting clients in daily activities which maintain adequate levels of mental / physical health and safety, in keeping with their individual care plan
Performing safety wellness checks
Medication reminders / medication administration
Assisting in the client’s use of medical devices
Living area visual scans
Engaging clients in positive/social conversations
Encouraging clients to direct and/or participate in their own care
Assisting clients with general mobility needs (walking, movement, positioning, fine motor movements etc.) in and around their home
Encouraging participation in social and/or recreational activities
Encouraging positive life skills
Assisting with basic range of motion exercises where required by the care plan
May be trained for additional work tasks within scope of practice (e. g peritoneal dialysis, hemodialysis)
Demonstrating sensitivity and respect to clients who may be experiencing cognitive, physical, and/or mental health challenges
Providing emotional and social support to both clients and their family members
Demonstrating a positive attitude and approach towards clients as unique individuals
Performs daily work in keeping with the established program procedures, processes and expectations
Responds to client’s needs in a safe and timely manner
Observes and records client information/comments/issues/behaviours/changes in the client’s chart
Follows daily client care schedules as determined by the program Director
Maintains a clean and organized work environment
Reports critical client care information/issues to program Director right away
Understands and follows individual client care plans, seeks clarification from Director where care plan is unclear
Participating in team/group meetings
Other duties as requested or required
CORE COMPENTENCIES
Regularly demonstrates our mission, vision and values:
Support compassionate care, faith and diversity
Deliver quality care, pursue and share knowledge, respect diversity, remain faithful
Commit to working everyday with dignity, respect, service, justice, responsibility and enquiry
Ability to work cooperatively with others; sharing expertise and drawing on the expertise of others
Actively promotes a healthy, supportive and inclusive work environment
Proactively contributes to initiatives, supporting and encouraging positive change
Ability to demonstrate effective decision making
Skilled at thinking about creative solutions to everyday problems
Solid team-based approach to everyday work activities
Good communication skills both verbal and written, with an excellent customer service mind set
Positive and professional, with a “can do” attitude
Willingness to regularly go the extra mile and actively support co-workers
Ability to follow direction and listen to instruction
Proven ability to be detailed oriented
Maintaining on-going compliance to corporate policies and procedures, health and safety regulations, and relevant external standards
Participating in both internal and external training requirements
Participating in quality improvement initiatives
Maintaining the privacy and confidentiality of all personal health records (including both client and personal), and following all the privacy and confidentiality requirements of any and all electronic medical record systems used (including but not limited to Procura and HPG)
QUALIFICATIONS
PSW Certificate from an accredited training institution, required
1-3 years PSW experience, preferred
Member of the PSW Registry where required by SJHC contract, preferred
Current First Aid and/or CPR Certificate, preferred
Training in gentle persuasive/non-violent crisis prevention, an asset
Training and previous work experience in Medication Reminders, preferred
Previous experience with respite care, required
Previous experience with Dementia Care and Dementia clients, preferred
Previous experience working in a community or home care setting, preferred
Registration with HSCPOA, an asset but not required
Ontario Driver’s License and vehicle, required
St. Joseph’s Home Care is an equal opportunity employer, committed to equity, inclusiveness, and diversity across all our programs, practices, facilities, and team. AI is not used in our recruitment processes for the selection of candidates.
If you require any accommodations during the recruitment process, such as alternate formats of materials or accessible meeting rooms, please inform the hiring manager before your interview. Should you wish to conduct your interview in French, kindly contact our head office to arrange this in advance.
*refer to the collective agreement for hours of work and weekend rotation
