Insurance support coordinator
Insurance Support role in a dynamic back-office environment supporting national insurance operations. Gain exposure to workflow management, advisor communications, and multi-carrier processes. This hybrid position offers hands-on experience with insurance operations, data systems, and potential for full-time conversion.
What is in it for you:
• Hourly salary of $16.50.
• 9-month contract with the potential for permanent employment.
• Full-time position: 37.50 hours per week.
• Weekday schedule from 9:30 am to 5:30 pm AST.
• Hybrid work: 3 office days, from Tuesday to Thursday.
Responsibilities:
• Sort and prioritize all incoming correspondence.
• Triage new applications received from advisors.
• Address insurance carrier feed rejects in a timely manner.
• Generate and manage various operational reports.
• Create policy records in WealthServ system.
• Communicate effectively with management, escalating issues when needed.
• Identify documentation gaps and risks; create and update relevant documentation.
• Provide timely and constructive feedback to leadership.
• Perform other administrative duties as required.
What you will need to succeed:
• High school diploma required.
• Post-secondary education is an asset.
• 0–2 years of experience in a similar administrative or support role.
• Proficiency with Microsoft Excel and Outlook.
• High attention to detail and accuracy.
• Excellent research and problem-solving abilities.
• Strong organizational, prioritization, and time management skills.
• Ability to multitask and meet deadlines in a fast-paced environment.
• High level of customer service and interpersonal skills.
• Flexible and adaptable to shifting priorities.
• Bilingual in English and French to effectively support national advisor communications, process documentation, and carrier correspondence across multiple provinces (preferred).
Why Recruit Action?
Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
MFCJP00015920
