The Edmonton Police Service’s Continuous Improvement Unit is seeking a self-motivated, organized Business Analyst with strong technical and analytical skills to help shape the future of public safety technology. This role offers the opportunity to work on mission-critical systems that support emergency response and evidence management, making a real impact on our community.
You will join a collaborative team committed to innovation, integrity and service excellence, where you ideas and expertise will drive meaningful improvements in how EPS police officers serve the public.
You will contribute to the evolution of three major systems: Computer Aided Dispatch (CAD), Records Management Systems (RMS), Digital Evidence Management Systems (DEMS), along with other integrations that keep our operations running smoothly.
Responsibilities include:
Elicit, validate, and document business requirements for system enhancements using BABOK-recommended techniques.
Prioritize and balance competing user requirements and refine backlog items in preparation for development.
Create user stories with acceptance criteria and document related processes.
Coordinate configuration release activities across cross-functional teams to ensure timely delivery and thorough testing for smooth deployment.
Advise leaders on IT solutions, including fit-gap analysis and process modelling to create efficiency.
Organize and facilitate meetings, focus groups and training sessions with end-users.
Prioritize work based on business needs and management direction.
Perform other duties as required.
Job Level:
Degree in related discipline and four (4) years of relevant experience in an Information Technology environment including demonstrated ability to lead small to mid-size initiatives. Formal certification in the area of expertise is desirable. OR Post secondary diploma in a related discipline and five (5) years relevant experience in an Information Technology environment including demonstrated ability to lead small to mid-size initiatives. Formal certification in the area of expertise is desirable. OR Certificate in a related discipline and seven (7) years relevant experience in an Information Technology environment including demonstrated ability to lead small to mid-size initiatives. Formal certification in the area of expertise is desirable.
Opportunity Concept Level:
Degree in related discipline and two (2) years of relevant experience in an Information Technology environment. OR Post secondary diploma in related discipline and three (3) years of relevant experience in an Information Technology environment. OR Certificate in related discipline and five (5) years of relevant experience in an Information Technology environment.
Comprehensive advanced working knowledge of Microsoft Office and practical experience with BPMN/BABOK framework.
Previous knowledge of RMS and DEMS would be an asset.
Excellent organizational, interpersonal, verbal and written skills with a strong focus on customer service.
Ability to excel in a team environment.
Professional Designation in Business analysis (CCBA, CBAP, PMI-PBA) from the IIBA or PMI would be an asset.
Training in IT strategy design from a post-secondary institution would be an asset.
Hours of Work: 40 hours per week, Monday - Friday. Hours of work may be subject to the terms and conditions of variable hours of work program.
Salary Range: 21B, Salary Grade: 034, $49.69 - $63.40 (Hourly), $3,975.20 - $5,072.60 (Bi-Weekly), $103,752.72 - $132,395.90 (Annually). The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
General:
The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
Please include a current resume and cover letter with your online application.
We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
Please note that the option to work remotely is not available at this time.
Applicants may be tested.
As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent of otherwise as required by Human Resources Division.
The Province of Alberta is a party to the Federal Agreement on Internal Trade, the Trade, Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials www.newwestpartnershiptrade.ca.
HR Consultant: CS
