Description
Join our team
We are the Pharmacy Consulting team at TELUS Health and are looking for someone like you to work with us to grow the TELUS Health business, shape new exciting services and drive process improvement across various clinical services programs.
Here’s the impact you’ll make and what we’ll accomplish together
You’ll be joining the Pharmacy Consulting team to support the growth of the prior authorization program.
We are seeking a highly skilled bilingual Pharmacist to join our team, who is a highly motivated self-starter with an engaging and driven personality. In this role, the successful candidate will be responsible for supporting the administration of the Prior Authorization program as well as support management of clinical programs and providing pharmacy and clinical expertise to group insurance clients and internal teams. This candidate will work closely with our prior authorization and pharmacist teams, as well as, clients, internal teams, and stakeholders in the operations of the prior authorization program, as well as client support.
Here’s How:
Leverage clinical expertise in the assessment of prior authorization requests and the support of clients and internal teams
Support the team with the operations of the prior authorization program by leverage experience of drug navigation and pharmacy benefit management expertise
Ability to use your experience to take initiative in troubleshooting, allowing you to effectively and efficiently identify problems and apply appropriate solutions
Consistently delivers high quality work, meeting internal quality expectation and receiving high satisfaction rates
Good customer relationship skills and accomplishes the following with guidance: managing expectations, communication, risk management, and effectively interface with working teams and director level management
Proactively adapting to meet the changing needs of our customers
Proven capability to quickly learn and share information with others
Promotes enthusiasm and generates a positively charged working environment, motivating teammates with a "can-do" approach to problems
Learns from feedback and is constantly improving quality to ensure high quality standards are met
Considers others’ points of view by asking questions, listening and ensuring understanding through strong verbal and written communication
Qualifications
You’re the missing piece of the puzzle
You love meeting new people and making connections and introductions
You can leverage your clinical expertise in a variety of therapeutic areas and understanding of drug navigation to support prior authorization operations
You are a recognized influencer with the ability to bring forward ideas and captivate your audience to convey an opportunity
You possess strong business acumen, strategic and critical thinking capabilities and are able to understand and leverage clinical expertise to support operations and clients
Noted for your ability to pivot, you are adaptable, resilient and comfortable dealing with ambiguity and last minute changes
You have strong time-management and organizational skills to work independently in a fast-paced, rapidly growing environment but also collaborate effectively with a team
You are highly motivated, creative, and self-sufficient with the ability to work successfully under pressure
Solid understanding of pharmacy and pharmaceutical landscapes and program offerings within the pharmacy benefit management industry
Qualifications
Bachelor degree in Pharmacy or Pharm.D. required
Licensed Pharmacist in relevant jurisdiction
Bilingual, preferred
3+ years of experience in a Pharmacy Benefit Management Industry or related field
Strong analytical skills and attention to detail
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Advanced Microsoft Office skills (Excel, PowerPoint, Outlook) including Microsoft Excel proficiency is an asset
Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.
