Responsibilities:
Develops, recommends, implements and manages the technical architecture (hardware, software, database and communications) which will be used for all or specific applications in a large, distributed cross-platform environment.
Responsibilities also include the identification of relevant information and the determination of the environment, which will be used for development.
General Skills:
Leadership experience in the development and implementation of technical architectures at the specified experience level
Extensive experience with at least three different platforms, operating systems, environments, database technologies, and communications protocols
Experience with middleware and gateways
Knowledge of performance considerations in different environments
Experience in structured methodologies for the design, development and implementation of applications
Extensive experience in systems analysis and design in large systems environments
Knowledge and experience designing processes around ITIL and is able to guide others using this methodology
Experience translating business requirements into reporting needs Experience preparing conceptual, logical and/or physical processes and data models
Experience developing, recommending, implementing and managing technical architecture
Experience in the use of Computer Aided Software Engineering (CASE) tools and other software tools such as project management tools
Awareness of emerging technologies, trends and directions
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
A team player with a track record for meeting deadlines Experience in developing enterprise architecture deliverables (e.g. models)
Desirable Skills:
Experience in developing enterprise architecture deliverables (e.g. models) based on Ontario Government Enterprise Architecture processes and practice
Knowledge and understanding of Enterprise Content Management (Open Text ECM applications)
Knowledge and understanding of Information Management principles, concepts, policies and practices.
Requirements
Experience and Skill Set Requirements:
Must Haves:
Deep hands-on experience with MS Dynamics 365
Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
Working knowledge of both low code development and custom development on Dynamics 365
Working knowledge with Dataverse design and development
Experience with Dynamics 365 Case Management, Customer Service, Sales, etc
Experience with Power Platform
Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
Skill Set Requirements:
Technical Skills:
Experience with Agile methodologies
Deep hands-on experience with MS Dynamics 365
Working knowledge of Dynamics interoperability, integration and capability with other Microsoft cloud technologies
Working knowledge of both low code development and custom development on Dynamics 365
Working knowledge with Dataverse design and development
Experience designing enterprise level cloud native architectures
Experience designing microservices
Experience leading he architecture design from conception through to implementation
Experience designing cloud native systems using containerized microservices in a kubernetes environment
Experience designing custom-code projects
Experience designing cloud systems using IaaS, PaaS and SaaS components
Working knowledge of interoperability, integration and capability with cloud technologies
Working knowledge of both low code development and custom development on Azure
Expert knowledge developing APIs especially RESTful web services
Working knowledge with data design and development
Working knowledge of development in Azure technologies
Working knowledge of multiple back end and front end technologies including java, .net, JAM stack etc.
Expert knowledge of Cloud Security Principles and technology such as Azure AD B2C Authentication, Okta Authentication
Experience developing solution architecture documentation according to industry standards
Working knowledge of DevOps, task boards, pipelines, etc.
Experience:
Experience with cloud platforms such as Azure
Experience with Dynamics 365 Case Management, Customer Service, Sales, etc
Experience with Power Platform
Experience with Dynamics CRM Customer Service Workspace, Agent experience profile, Session templates, workstream, and routing.
Experience building custom APIs and web services
Proficiency in all cloud service models: SaaS, PaaS, and IaaS
Certification in Azure are preferred
Experience with Agile methodologies including using kanban/task boards
Experience with RESTful APIs.
Experience building custom code backend systems
Expert knowledge of Cloud Security Principles such as Azure AD B2C Authentication, Okta Authentication
Communication Skills:
Strong communication skills to prepare documentation, including but not limited to: solution documentation, reports, reviews, assessments
Ability to present ideas and suggestions clearly and effectively and in a user-friendly manner; maintain a high level of customer service to both internal and external clients
Ability to communicate designs and development in clear and understandable manner